Car Keys Express reviews

3.1

33% would recommend to a friend

(188 total reviews)

Mark Lanwehr

36% approve of CEO

33% positive business outlook

Car Keys Express has an employee rating of 3.1 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Car Keys Express employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

188 reviews
5.0
Sep 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Growing companies get you a lot of bennies and this is no exception: advancement, job security, better than market raises—feels good coming to work at a company that’s killing it

Cons

Growing pains, including some bad hires from hiring too quick. I wanted to offer some help and encouragement because someone is actively trying to smear our reputation and upper management here.

5.0
Sep 19, 2016

Amazing Potential

Recommend
CEO approval
Business Outlook

Pros

I've spent the last 12 years working in the Biomedical Field, as well as Healthcare Cost Containment. These industries are exciting in their own right, but I have fallen in love with the business of car keys, and keyless entry remotes. This industry is much bigger than I originally anticipated, and this company is hands down the industry leader. I'm amazed by the growth this company has achieved, and it doesn't show any signs of slowing down in the near future. If you aren't excited, you must not be paying attention. Car Keys Express is a big company that somehow manages to maintain the feel of a small business. I've never felt like a number at this company. If you view certain practices, or policies as negative, I'm certain you could approach the owner, or the vice president without consequence. I'm excited, and grateful to be a part of this team. I can't wait to see our achievements five years from now.

Cons

My advice to current employees harboring negative feelings, would be to speak up. I fully believe that every employee at this company has an opportunity to be a part of the solution. My advice to future candidates would be to ignore these negative reviews. If you're a motivated person, that's ready to get to work, Car Keys Express will give you an opportunity you won't regret.

2.0
Sep 13, 2016

Disillusioned company

Recommend
CEO approval
Business Outlook

Pros

The only pro, is that your weekends are free here. Other than that, the pros are non existing.

Cons

Leadership team is inward focused. They want to grow but have a non existent strategy. They cannot support current volumes so why open yourself up to more customer issues that have not yet been solved? Inventory is always the issue, I have to plead with my customers to not leave and go to a competitor. Product is not up to park with competition. I'm afraid the rug will soon be pulled

avatar
Car Keys Express Response
9y
Our techs are: Much better paid than their peers in other industries. Average $70k, twice what our competitors pay Top performers $100k plus Personal freedom without supervision Best stocked in the industry, with 3 times what competitors have We’re looking forward to even more record-breaking years, and even more opportunities for our team, who are provided the best pay, most inventory, best working conditions, and the most opportunities in the industry--by far! 1) From our job posting: “After one year, our typical tech earns over $68,000 per year. Our top 30% earn over $82,000 per year. Our highest performers make over $110,000 per year.” All those things are true, except one. Our average tech earns not $68k, but, rather $70k. It's mathematical evidence of our management and ownership's commitment to having the best paid technicians in the history of the industry. No one comes close, with our techs earning 2-3 times what competitors pay. 2) We have a robust communications suite that goes all the way to top management and ownership so team members can voice their opinions about any subject--even anonymously. You can use email, text, or phone. Since we never heard anything from this person, it looks like more sabotaging posts from a troubled former employee that posts repeated fake negative posts. It’s sad because this site could be used for good, but it's reduced to so many phony posts. 3) With that said, that post gives us the opportunity to respond, and announce some exciting news! We have two national accounts joining soon, which will bring our average 50% year-over-year growth even higher. Also, we’re instituting a program allowing our field technicians yet another level of promotion with the ability to manage others. Yet another program allows techs to sell our services, allowing them to earn even more! 4) Our techs get the most personal freedom in the industry. While our competitors are largely confined to one location, our techs are highly mobile and self-supervised. 5) We stock our service vehicles with three times more keys than our competitors do, allowing our techs to earn twice to three times what our competitors pay. Our highest performers earn over six figure incomes. We’re so proud to offer this tremendous opportunity so rare in today’s economy. We’re looking forward to even more record-breaking years, and even more opportunities for our team, who are provided the best pay, most inventory, best working conditions, and the most opportunities in the industry--by far!
Viewing 154 - 156 of 188 Reviews

Glassdoor has 193 Car Keys Express reviews submitted anonymously by Car Keys Express employees. Read employee reviews and ratings on Glassdoor to decide if Car Keys Express is right for you.