CarGurus reviews

4.2

83% would recommend to a friend

(487 total reviews)
avatar

Jason Trevisan

94% approve of CEO

72% positive business outlook

CarGurus has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

487 reviews
5.0
Jun 12, 2020

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great management, awesome perks and crucial software for automotive industry.

Cons

I was not there long enough to see any cons with the company due to COVID-19.

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CarGurus Response
5y
Thanks for your review, especially during this challenging time. I hope that you’ve found the opportunity to connect with your team as we work remotely and look forward to being together in the office again soon!
3.0
Jun 10, 2020
Recommend
CEO approval
Business Outlook

Pros

- Awesome perks and Culture. - The senior Leadership team is very sound. - Exposure to global projects and senior management. - Start-up vibe and teamwork. - Communication through the organisation. - Autonomy to do your job. - They fly the whole Dublin team to Boston for the Christmas party! Also for your onboarding. - Macs and 4k monitors are the standard.

Cons

- Very limited opportunity for career growth. You can grow only into management roles and there are not many. All the operations are run from the US. If you just want to sell and get paid, the money is good! - No compensation for working overtime. - Inflexible working hours. - Working from home is really restricted and under very strict and specific circumstances. It's pretty much just like not having it. - Crazy amount of admin work. Management wants to measure everything even if it doesn't bring value to the customers. - Automotive is not from everybody and you won't be handling hi-tech SaaS solutions. - They have quite a bit a of tech debt and improvements can take ages.

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CarGurus Response
6y
Thank you so much for taking the time to write your review. We love to hear that you enjoyed our perks, culture and teamwork spirit. We’ve worked hard to create our inclusive and autonomous working environment. We also appreciate your constructive criticism and will take your comments regarding flexibility and career growth on board.
4.0
Jun 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Great health and commuter benefits and perks, fun young culture, flexible hours. They understand you are a human with an outside life and outside needs, and depending on the management you're under they let you do what you need to do, as long as you get the job done well. Stay long enough and you will make true lifelong friends that will ACTUALLY last and keep in touch once you leave.

Cons

Don't work here if you're looking for a high growth opportunity. There are rules in place so that you can't be promoted, or even move departments, if you've been in your position for less than a year, so upward mobility is extremely slow. Also, the company has grown too much to be able to keep up with the honest and open "transparent" culture anymore, despite it being a core value. Work from home (before COVID) is only allowed 2 times per month (recently upgraded from 1 day per month), and upper management has somehow fooled themselves to thinking this is average for the tech industry. In the last year or so things have become noticeably more corporate and political than they used to be, from my own and experience and from speaking to (former) colleagues who have been there 4-5+ years. There are a ton of hoops to jump through and roadblocks in order to get a raise or promotion.

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CarGurus Response
5y
Thank you so much for leaving your review. We understand these are challenging times for everyone. At CG, we strive to create a culture where our employees come first and are always top of mind, which is why we continue to prioritize our work around equity in career growth and development and further cultivate our Learning and Development programs and opportunities. I welcome the chance to further discuss your review and encourage you to connect with me at aeldridge@cargurus.com.
Viewing 358 - 360 of 487 Reviews

Glassdoor has 543 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.