CarGurus reviews

4.1

82% would recommend to a friend

(487 total reviews)
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Jason Trevisan

93% approve of CEO

71% positive business outlook

CarGurus has an employee rating of 4.1 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

487 reviews
1.0
Sep 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Company benefits are outstanding!

Cons

As suggested, company perks are outstanding, however, this is to the detriment of your work-life balance, there isn't one. If your face doesn't fit, you bring in the revenue and still work 24/7 (which to be fair is expected) then your cards are marked by the management!

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CarGurus Response
6y
Thank you for sharing your feedback. I’m very glad our perks and benefits were well suited for you, but it is hard to hear that you don’t feel we strike a good work/life balance. As a general rule my team is never expected to work weekends, is typically in the office after-hours only on the last 2 days of the month, and is strongly encouraged to take all of their holidays. I’d also really like to emphasise that bullying and harassment is not tolerated at CarGurus. If you feel comfortable doing so, I would encourage you to reach out to me directly or to our HR/Legal department about your experiences so we can address your concerns head-on. Thank you again for providing us feedback that we can use to continuously improve.
5.0
Sep 19, 2019

Hard work, Fun work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a birthday in my first month...the Sam(COO) reaches out and wishes a happy birthday. I’m like “okay, really cool gesture, probably got a workday notification or something about it”. The next day, Sam finds me at my desk and asks me how my birthday was, what I did, etc. I had been there a month, 1 of like 900 employees. The #1 pro of CarGurus is the care they have for each and every employee. Others: -Autonomy: You’re treated like an adult. You can run your day to day how you please as long as your hitting your numbers and doing right by your clients -Team: Everyone’s a team player, willing to help out making calls, let you shadow, role play with you, teach you what they know, etc. You’re constantly surrounded by smart, driven people. -Perks: Lunch every day, massively stocked kitchen, gym membership, T or parking Pass, 401k match, RSUs, headspace subscription, just to name a few. CarGurus spares no expense taking care of their employees -Training: holy cow, they really take the time to make sure you thoroughly understand the products and continue to build on your knowledge base. -Not just a sales role: CarGurus believes in building real relationships with your clients and making sure you’re putting them in the right products. Be a consultant over being a boiler room salesman.

Cons

-Office location is a bit out of the way, being in between two T stops across the river in Cambridge -Wiki is helpful, but there is still a lot of internal knowledge among employees that you have to ask someone to get -Not a ton of cross department mingling

5.0
Sep 18, 2019

Outstanding place to work!

Recommend
CEO approval
Business Outlook

Pros

Great company culture. Awesome benefits and Work/Life balance. Love my coworkers

Cons

Can't think of any at this time.

Viewing 397 - 399 of 487 Reviews

Glassdoor has 543 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.