CarGurus reviews

4.1

82% would recommend to a friend

(487 total reviews)
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Jason Trevisan

93% approve of CEO

71% positive business outlook

CarGurus has an employee rating of 4.1 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

487 reviews
4.0
Aug 19, 2019

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits when working in the company

Cons

Takes time for your review with HR

1.0
Aug 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Free lunch, high salaries. Technically unlimited PTO but they track it to make you feel guilty about taking it.

Cons

In retrospect, there were a ton of red flags in the hiring process. First, the interviewers were completely disorganized. I don't think any of them had actually looked at my resume, and they certainly didn't coordinate at all. Two of them asked me basically the same question, and one was literally the same question that I had done in the phone screen. Once you're hired, basically you go into a queue and when you start you're put on whatever team has "dibs" on the next people. There's no attempt to match people to their skills or interests. I got on a team that I had no experience for, and they were unwilling to accept a ramp up time, so I was in trouble from day 1 for not being able to contribute fast enough. I tried to get switched to another team and there was no way to do that. If you're on a backend team, you're expected to be available 24/7. The site breaks all the time, so you're literally always working. No mercy if you have any kind of social life outside of work.

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CarGurus Response
6y
I appreciate your honest feedback. We are constantly taking feedback such as yours and looking for ways of improving our hiring process. Looks like you caught us on a bad day! When we hire, we attempt to match you up with the team that best suits your skills. If you qualify for multiple teams, we try to match you up with a team that has the greatest need that also matches your interests. Again, this is likely a breakdown in our hiring process and we will look into improvements on that front. Your experience regarding inability to move between teams or the after-hours work commitment don't line up with our culture. I would like to further understand where the disconnect is. Please feel free to reach out to me to discuss further. - Kyle
5.0
Jun 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great culture, great managers

Cons

Some managers get too into playing politics as usual

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CarGurus Response
6y
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here.
Viewing 403 - 405 of 487 Reviews

Glassdoor has 543 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.