CarGurus reviews

4.1

81% would recommend to a friend

(486 total reviews)
avatar

Jason Trevisan

93% approve of CEO

69% positive business outlook

CarGurus has an employee rating of 4.1 out of 5 stars, based on 486 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

486 reviews
5.0
Nov 7, 2017

Big Fan

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Full autonomy to run my book of business as I see fit * Trust from our manager * Great AM support * A company who's starting to grow very rapidly and outperform other publishers * Good pay

Cons

* Certain support teams we rely on don't have accountability and are protected when mistakes are made * Some of CG's mentality is to not change certain parts of the business until we absolutely have to

4.0
Oct 5, 2017

Good Stuff

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great perks, great people and a fun culture.

Cons

Not making as much money as you are lead to believe.

2.0
Sep 29, 2017

Avoid a sales role at all costs

Recommend
CEO approval
Business Outlook

Pros

Food (don't you dare get in line early though!), snacks, beer, coffee, outings. Generally a good office atmosphere with a good view. Pay is good but was rapidly declining. From a day to day, the pros vary based on department. Life is probably great in engineering, marketing and HR. They probably enjoy autonomy, valued work and a lack of micro-management. Not so much in sales/dealer relations.

Cons

This was both my favorite job ever, and my worst. Years ago, this was the best sales job in Boston but with new mgmt came new priorities. Morale plummeted within a year like I've never seen before. Micro-mgmt to an insane degree, placing ALL the blame on sales and not the decision making of senior leadership, changing goals/metrics on a dime (based on whatever the flavor of the month was), and just an overall decline in enjoying being part of something we all helped grow. Yeah, there was food and games..but those became taboo and you typically ate at your desk and avoided the gameroom. Promotions here are 100% ALL optics /favoritism and nothing more. Work a Saturday, lots of reply-all emails, be vocal to the right people...BOOM, promotion! Most importantly, avoid the various sales departments at all costs. You've never met a group of people more miserable then those on sales. Again, it used to be the greatest sales job in Boston but it only took about 12 months to make it a miserable place to be. Constant fear of losing your job; sneak attack firings, mgmt out for themselves and does not have your back; zero culpability from mgmt for anything. The popular move became Dealer Relations since the US market is fully sold at this point (though they will never admit it). On this team your responsible for existing account upsells into a dead banner-ad market and renewals that reach 120% in increased price...seriously. Imagine having that conversation every day of your working life. But that team is 100 people now and there is nothing to cross-sell at all. The good news here is you don't actually fear for your job on this team (hence the move for sales here). And now CG is about to go public so it's even further downhill from here. Keep looking, Boston is a thriving market and there are tons of great jobs out there from companies that offer good pay and autonomy.

Viewing 442 - 444 of 486 Reviews

Glassdoor has 542 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.