CarGurus reviews

Their biggest revenue generating product is now a commodity and they haven't invested in the product development to outpace the impact of that shift, despite now being a publicly-traded company for years now. Their MRR model buries a lot important details about their market opportunity (which they only recently started measuring) and actual growth figures. Because the main revenue driver for this business has just been increasing its core product cost without adding corresponding value to its product, their customers view CarGurus as favorably as they do the Federal government and taxes.

Low personal accountability across the board, secrecy, and more office politics than in other companies in the industry