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      CarGurus

      Engaged Employer

      CarGurus reviews

      4.2

      83% would recommend to a friend

      (487 total reviews)
      avatar

      Jason Trevisan

      94% approve of CEO

      72% positive business outlook

      Ratings by category

      4.5

      Culture & values

      4.5

      Diversity & inclusion

      4.4

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Senior management

      3.9

      Career opportunities

      CarGurus has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      487 reviews
      5.0
      Aug 25, 2020

      Best Place I've ever worked

      Recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      After reading some of the reviews, I feel compelled to give my honest opinion on the company and my time at CG. I've worked for many companies from Wegmans to Wayfair, to AT&T and by far, this is the best sizeable medium-sized company to work at. At least on my team and throughout HR, people are treated with respect and as family. As a new employee, I was able to book time on a C level executive and have a 1:1 within my first couple of weeks. My team also supported me in my effort to fundraise money for a local food bank where we were able to donate close to $3,600 as a team. Yea, there are everyday things like free food, commuter benefits, and other things. However, after working for Wayfair, which was a nightmare, I realized that culture and pay are better here. You are free to speak your mind, and the company is trying to make a difference in terms of social justice and diversity. I haven't seen any of the negative things mentioned in other people's reviews. We are working from home during COVID until at least January, and the company gave us a random one-time bonus($300) to be able to buy things.

      Cons

      There needs to be more of an effort to higher diversity at senior leadership but this common in most tech companies. I really don't think COVID or sales compensation is a reflection of the management. If anything we are all working in a very strange time and trying to make the best of the situation!

      avatar
      CarGurus Response
      5y
      This was a pleasure to read, thanks so much for your detailed review. I’m especially happy to hear you’ve had a great experience as a member of the People & Talent team. I’m excited to hear about your passion for giving back to the community and that you feel supported to step up and lead some of those initiatives. We’re continuously working to improve representation across race and gender at all levels and I appreciate your enthusiasm to further that work – thank you!
      4.0
      Jun 3, 2020

      Overall great place to work, but not somewhere you make a lifetime career.

      Digital marketing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great health and commuter benefits and perks, fun young culture, flexible hours. They understand you are a human with an outside life and outside needs, and depending on the management you're under they let you do what you need to do, as long as you get the job done well. Stay long enough and you will make true lifelong friends that will ACTUALLY last and keep in touch once you leave.

      Cons

      Don't work here if you're looking for a high growth opportunity. There are rules in place so that you can't be promoted, or even move departments, if you've been in your position for less than a year, so upward mobility is extremely slow. Also, the company has grown too much to be able to keep up with the honest and open "transparent" culture anymore, despite it being a core value. Work from home (before COVID) is only allowed 2 times per month (recently upgraded from 1 day per month), and upper management has somehow fooled themselves to thinking this is average for the tech industry. In the last year or so things have become noticeably more corporate and political than they used to be, from my own and experience and from speaking to (former) colleagues who have been there 4-5+ years. There are a ton of hoops to jump through and roadblocks in order to get a raise or promotion.

      avatar
      CarGurus Response
      5y
      Thank you so much for leaving your review. We understand these are challenging times for everyone. At CG, we strive to create a culture where our employees come first and are always top of mind, which is why we continue to prioritize our work around equity in career growth and development and further cultivate our Learning and Development programs and opportunities. I welcome the chance to further discuss your review and encourage you to connect with me at aeldridge@cargurus.com.
      4.0
      Apr 19, 2020

      Definitely can't complain

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started at CG back when everything was consolidated at 2 Canal. The vibe was second to none, in addition to the perks such as free lunch, T pass/parking paid for, etc. As the company grew, of course there were growing pains which at times were unpleasant but seemed to be resolved quickly. The work was good and my colleagues were some of the best I've had the pleasure of working with. Lastly, the view at 55CP can't be beat when on the Charles-facing side (if at that location)!

      Cons

      The one con I would have to mention would be management training. Even though the pieces were there, there are still some missing steps in terms of actually training managers to really be empathetic towards their reports. Furthermore there was some slight favoritism which oddly enough, seemed to not exist previously. I'm hoping that things can improve moving forward for the sake of those still there.

      avatar
      CarGurus Response
      6y
      Thank you for being a part of our team over these past five years and understanding on how there can be growing pains at times. As we continue to grow as a company, we’re always open to feedback, especially as we further develop our Learning and Development programs such as management trainings, professional growth series, and unconscious bias trainings. However, as we strive to make our company a great place to work, we do not tolerate favoritism, in any way whatsoever. I would welcome the opportunity to further discuss this with you, feel free to reach me at aeldridge@cargurus.com.
      Viewing 82 - 84 of 487 Reviews
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      Glassdoor has 543 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.