CarGurus reviews

4.2

83% would recommend to a friend

(487 total reviews)
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Jason Trevisan

94% approve of CEO

72% positive business outlook

CarGurus has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

487 reviews
1.0
Nov 17, 2020

Terrible Company

Recommend
CEO approval
Business Outlook

Pros

They were an upstanding company in 2016.

Cons

Upper management makes it impossible for employees to get paid appropriately by installing caps and they do not pay quarterly bonuses that are owed.

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CarGurus Response
5y
Thank you for leaving your review. As a scaling company, CarGurus has evolved over the years but we try to stay true to our startup roots. That said, we always recognize room for growth and improvement. Our HR and Compensation teams do thorough research and analysis to make sure our employees receive fair and market competitive salaries, commissions, benefits, and perks along with competitive bonuses and 401k matching, and we’re always evolving to ensure that we’re at or above peer benchmarks. Thanks again for your feedback; we wish you all the best in your future endeavors! - Andrea Eldridge, Chief People Officer
5.0
Jul 16, 2020

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Great management, respect for personal time, fast paced, collaborative, consumer centric, no crazy deadlines.

Cons

As the company grows, there's more and more bureaucracy and less of a startup like culture.

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CarGurus Response
5y
It’s great to hear that you’re enjoying your experience at CarGurus, thanks for a great review!
5.0
Jul 15, 2020
Recommend
CEO approval
Business Outlook

Pros

I’ve been here for 2 years and have had a level change and a transfer within my own team. There are all sorts of exciting projects to work on and opportunities to learn while the company continues to grow and innovate. My team and leadership have been great about making sure good work is credited and recognizing everyone’s contributions. Additionally, I feel safe and supported during the pandemic - knowing that our company was able to pivot from minimal WFH to full time WFH when safety was in question makes me confident that our leadership puts people first.

Cons

Changing priorities and timelines from both an executive and cross functional level make planning difficult. Once leadership decides something is a priority, there is huge pressure to get the work done as fast as possible (not necessarily the best work possible). When something isn’t a leadership priority, it gets pushed off to the point of being difficult to address.

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CarGurus Response
5y
Thanks for leaving this detailed review and congratulations on your level change. I’m so proud of the work our teams have done over the past few months to make the WFH transition seamless and safe for all Gurus, thank you for recognizing their hard work!
Viewing 115 - 117 of 487 Reviews

Glassdoor has 543 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.