CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Jan 5, 2015

I sometimes miss this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a fair shake here. Great benefits. Matching 401K, Discounted Stock options (20%) good health benefits, etc.. I have been in the car industry for a while. You do not have to deal with the BS that happens in traditional dealerships both on coworkers and managers. They truly set you up for success with great training.

Cons

Depending on where you live, you might have to work Sundays. I happened to work at a location that was open on Sundays (not every store in the company is) At times they try and be too "neutral" and politically correct. You can say more at Church than you can day at Carmax. The locations are very "sterile" (that was a comment used by a customer) and you can't have a personal space you can claim as your own. You get one (1) personal item to "display" in your cubical (if you have one) The compensation (sales) is far and away below industry standards.

1.0
May 6, 2013

Worst Place to Work. Not Best.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Business Casual Attire. Wearing jeans was great. Seeing coworkers wear the equivalent of pajamas to work every day was even better.

Cons

Offices and Stores in Atlanta have been in need of renovations for a while, but it hasn't been a priority. Some of the locations are pretty disgusting environments for Employees to work in. Compensation offered is very low to Employees, especially to Store Associates and Supervisors. If this doesn't prevent you from joining the company, then prepare to work on Windows 95 and on a computer that is a little old.

2.0
Mar 29, 2013

Not paid enough for what we do

Recommend
CEO approval
Business Outlook

Pros

Great coworkers. Feeling out all the various new cars coming into inventory.

Cons

Micro-Managed is an understatement. Constant criticism from management. Underpaid. Require multiple unpaid morning huddles each week. Sales Managers giving away deals to meet budget. The amount of work does not reflect in the pay that we make.

Viewing 58 - 60 of 8,197 Reviews

Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.