CarMax reviews

3.5

59% would recommend to a friend

(8,210 total reviews)
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Keith Barr

58% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Sep 23, 2013

Solid retail experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly working atmosphere, college reimbursement for both part time and full time associates. Flexible scheduling due to its retail format. Excellent full time benefits.

Cons

Although one of its pros, if you're looking for a consistent schedule, because it is retail, you will not find it here. Need to move out of your region in order to progress in any type of management position.

3.0
Sep 22, 2013
Recommend
CEO approval
Business Outlook

Pros

No haggling on prices, customers have 5 day money back, great environment, No quotas, won't get fired if you don't sale a car

Cons

Strictly commission, $160 per car you sale, $100 if they get a service plan and $15 for credit applications. But you don't get paid to go to the daily meetings but they are mandatory, you don't get paid for appraisals, nor test drives but you can't say no. And they will pay you minimum wage based off the hours you work only if you made less then that amount selling cars. BUT THEY WILL DEDUCT IT FROM YOUR NEXT CHECK! CHEAP

1.0
Sep 21, 2013

Carmax is a snake pit

Recommend
CEO approval
Business Outlook

Pros

Friendships with the other consultants

Cons

Management does not care about its workers and has no loyalty toward them. They are disrespectful to the employees because they believe the workers feel they have no where else to go. People get stuck working there for many years and then realize it was a low paying waste of time. My advise to them is get an education or training in some kind of field so you won't wake up one morning and realize they have wasted their lives on a dead end company that sees you as a semi warm piece of meat.

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Glassdoor has 8,379 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.