CarMax reviews

3.5

59% would recommend to a friend

(8,209 total reviews)
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Keith Barr

58% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Sep 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Better than Mc Donalds and if in Mc Donalds you could make a decent salarary it would probably be a better place to work than Carmax Miami

Cons

Sales Consultants are at the bottom of the pit. We get no respect at all from LGM and from most of the managers. Do not voice any critisism because you will be placed in a Black List and eventually will find any error by which you will be converted in to a customer as they usually tell us. If it takes you 2 days to sell a car at a $150 commission per car and later the customer returns the car for a malfuntion you will loose the comission and you will have been working for free.

3.0
Aug 5, 2010
Recommend
CEO approval
Business Outlook

Pros

It's a job ! Commision, it's either bad or great

Cons

Hours are bad Managers waste employees times more than help them sell cars Tom Folliard sucks ....Carmax used to be better They lowerd their standards on cars Business Ofiice are the worst to work with and they need to fire 90% of them.( it's like walking into the DMV) They keep so much pressure on sales people and come out with so many stupid rules rather than focusing on cleaning the dirty vehicle that prevent us from selling cars. Sales managers don't respect sales associates when they know we make thier pay check. WE should make commision on profit not flat. thier exuse that they don't want us to pressure customers into buying a more expensive cars, which is not true cause we sell by volume still and we will be making more . Thier cars are expensive, it becomes hard to sell. Alot of my customres bought somewhere else cause they found a better deal

3.0
Jun 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Pays above average for retail, part-time can receive tuition reimbursement up to $1,500.

Cons

Work outside in various weather conditions, sucks when understaffed, scheduling of staff is poor, ;unethical techniques used to sale cars, company focuses on cutting cost on everything' when cars are brought in for oil change recycled oil is utilized. Work can be daunting when every employee is not fulfilling his/her responsibilities.

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Glassdoor has 8,378 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.