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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      60% would recommend to a friend

      (8,207 total reviews)
      avatar

      Keith Barr

      60% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.2

      Senior management

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,207 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Oct 27, 2008

      Mostly satisfied

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some very good management level employees with a long history with the company, which gives the sense that it is possible to build a career out of almost any position there. Management is also very open with staff about most changes to policies and feedback from staff seems to be valued. Corporate focus is on employee experience.

      Cons

      Scheduling is not always the best, but it doesn't seem unfair - just questionably planned sometimes, i.e. too many sales associates scheduled on Sundays at opening. Sales incentive goals are sporadic. Sometimes they are very good and sometimes they are barely worth the extra effort.

      3.0
      Jan 18, 2013

      ok job.

      Buyer in training
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company that treats you well. Learn new things and interact with different departments everyday. Learn a lot about cars. Manager level. People at the company are good.

      Cons

      High stress job; more physically than mentally. On your feet and sometimes in the elements for most of the day. Salary is on the lower side of the industry.

      3.0
      Nov 18, 2012

      Company has gone from low risk high reward to high risk moderate reward.

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have always enjoyed a fun Football locker room type atmosphere. Mainly male associates so during our down time we tend to hang out as opposed to always having something to do all the time. At one time you could also make a decent income without having to work everyday. There are many more freedoms allowed in this position than most of your average " jobs."

      Cons

      The company has taken a downward turn ever since economy problems in 2008. They have raise prices of vehicles while lowering appraisals. This has created a much tougher sales environment I once felt good about selling a car no haggle, now I feel like I am ripping people off sometimes just because they fail to do research. Corporate has created more and more training initiatives to offset a more expensive and in my opinion a less quality product. The sales management staff is unfortunately relegated to being " yes " men and they feed us whatever info corporate wants out and spin it in a manner to make it seem like a positive when it is usually a new way to have us do more work for less or a new way to save the company money while we make less.

      Viewing 7840 - 7842 of 8,207 Reviews
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      Glassdoor has 8,376 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.