CarMax reviews

3.5

60% would recommend to a friend

(8,205 total reviews)
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Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Jan 11, 2013

Ok ish

Recommend
CEO approval
Business Outlook

Pros

Great employees from my first day to my eventual last day i've had great experiences with my co workers. I am an inventory associate. being prior military falling into the set procedures and rules was a simple transition. cars cars cars i drove so many different cars every day that i lost some of my interest in them. great employee discounts on wholesales. the hours allthough daunting at first 5am-2pm or 3pm-11pm for production team or 8am-5pm for retail team were great i worked 5-2 was always home to see my kids get home from school. EIGHT YEARS of being fortunes 100 best companies to work for. GREAT cars come from carmax flat out to know that the car on the lot is as good as it can possibly ever be and that the customer is going home with a great car gives an ENORMOUS sense of job satisfaction.

Cons

mandatory overtime happens yes its illegal but part of the contract you sign makes it ok for them to schedule you for the company's needs. management is clueless or waits till last minute for critical tasks that need to get done. compensation is terrible i cant afford the 420 a month insurance for my family which is why im still job hunting. promotions are supposedly based off of a "training matrix" but i have worked for carmax for 3 months now and i still am not on the list. 6 years in the military training leading soldiers into some of the nastiest situations and out alive didnt mean i was worth more than 10 an hour or a management. working out in the elements regardless of the temperature in nothing but your carmax uniform and jackets SUCKS.

3.0
Jan 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Very teamlike environment, all the younger employees hang out together ALL the time.

Cons

The company has a LOT of culture, so if you're just looking for a job where you can keep your personal life separate, this is not the place for you. It can feel like high school.

3.0
Jan 8, 2013
Recommend
CEO approval
Business Outlook

Pros

-Great training program before dealing with customers -Weekly meetings and social events to connect with co-workers -Great benefits program -No haggle when purchasing vehilces -Promoted within company and many locations to transfer

Cons

-Salary was lowest of competitive car dealerships -Advertised high quality vehicles tend to have many issues after inspection -Under qualified sales managers who were very lazy and uneducated -Long hours and expect to be there 6 days a week

Viewing 7876 - 7878 of 8,205 Reviews

Glassdoor has 8,374 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.