CarMax reviews

3.5

60% would recommend to a friend

(8,203 total reviews)
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Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Aug 29, 2012
Recommend
CEO approval
Business Outlook

Pros

-Scheduled hours are rotating retail schedule. Every sunday is guaranteed off. -Great people that work on the sales team. -Most managers are good people, and have sales backgrounds. -You are "guaranteed" at least minimum wage for the hours you are clocked in.

Cons

-When customers return a car under the 5 day return policy, your pay gets taken back. No matter WHAT the reason was. -You will spend 80% of your time doing appraisal's for customers that have no desire to sell their car or do any further business with you. -The company itself it about promotion from within, but store level management makes it nearly impossible to promote qualified candidates. (3 store employees have been promoted to the next level in the past 5 years. MANY have expressed interest and have moved onto other opportunities because of the drawn out politically charged process.)

1.0
Aug 21, 2012

Why consider working for Carmax

Recommend
CEO approval
Business Outlook

Pros

The discount on wholesale cars is great.

Cons

Hours are bad if you have a life outside of work, growth opportunities are based off who likes you, and the compensation is below what you deserve for the work you do.

2.0
Aug 14, 2012
Recommend
CEO approval
Business Outlook

Pros

-Decent starting pay rate -Flexible hours for part time -Get to drive some awesome cars

Cons

-Standards will be "lowered" in order to meet production goals -Inventory has far too many responsibilities for one department -Work is outside so be prepared to be jumping in cars that have 140 degree plus interior temperatures -At my store, overtime is not allowed and will/can be a punishable offense -Half the time, our department is missing materials that are needed to do job -Inventory department is a dead end job with little chance of career advancement

Viewing 7918 - 7920 of 8,203 Reviews

Glassdoor has 8,372 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.