CarMax reviews

3.5

60% would recommend to a friend

(8,203 total reviews)
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Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Apr 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Good place to start for learning selling.

Cons

Very process-driven. The software for entering information for different transactions with customers is clunky and non-intuitive (actually confusing). Ability to ramp up is based a lot on which mentor you are paired with. Some teach well, while others should just stick to selling. Kind of a hit or miss situation.

4.0
Apr 15, 2012

great

Recommend
CEO approval
Business Outlook

Pros

health benefit paid vacation associates

Cons

management senior managers politics poor feedback

4.0
Apr 9, 2012
Recommend
CEO approval
Business Outlook

Pros

For not requiring a college degree being a sales consultant at CarMax isnt a bad job at all. You have every opportunity to make at least 40k a year shortly after you finish training. It really is a better work environment than other car lots. Steady flow of customers through the door.

Cons

Management micromanages the crap out of you. There is no hourly rate so the job is pure commission. On top of tha the comission you make is the same ob every car as it is a flat rate which means we're probably making a good bit less than sales consultants at other lots. Having said that, managers are constantly helping you find something to do or telling you when you can go to lunch which gets old quick when you spend you're whole day taking their crap amd dont make a dime for it. The current LGM is one of the fakest corporate cookie cutter bosses I've ever seen. He seriously is one of those people who gets off on hearing hinself talk so get lick getting a ny favors from him. He has seriously brought the morale of the entire store down with his controlling and unsympathetic attitiude not to mention his lack of involvement in the actual store.

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Glassdoor has 8,372 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.