CarMax reviews

3.5

60% would recommend to a friend

(8,201 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Aug 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Health Care No funny business with paycheck

Cons

Hours Lack of good,fair management Morale Pay Lack of Incentives

5.0
Mar 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Everyone in the store wants to make sure you fully understand what you are doing before you are on your own. The mentor/mentee program is a great help for new hires and cuts down on the time it takes to learn everything nessecary.

Cons

there are times that the customer doesn't understand what is happening or is unhappy with the price they are buying or selling a car for. The business office is the group that recieves all of this feedback and expressions of unhappyness.

3.0
Jul 22, 2008
Recommend
CEO approval
Business Outlook

Pros

So far, in an unstable economy this dealership has remained solid in its commitment to not lay-off anyone. As the economy worsens only time will tell if management will stick to their guns on this issue. The benefits are comprehensive and comparable to other employers but not spectacular. This is one of the cleanest dealerships in the automotive industry given their size. The shops are well organized and very well equiped. Auto techs have all their tools provided by the company. Management plans cook outs with quarterly company meetings to let employees know the health of the company, dealership performance, and to break up workplace monotony. They give referal bonuses for new hires. Stock options availible to most employees.

Cons

Very limited advancement oppertunities if you are not willing to relocate. Bonus programs not tied to individual performance but to dealership performance and are rarely acquired. No cost of living, or annual wage increases. (I.E. You get paid the amount you get paid untill you advance even if it takes 5 years to advance to next level!) Technical training is offered but classes are few and far between and have limited availibility.

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Glassdoor has 8,370 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.