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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      59% would recommend to a friend

      (8,197 total reviews)
      avatar

      Keith Barr

      46% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      8K reviews
      2.0
      Dec 12, 2009

      CarMax is heading the in wrong direction

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible schedule options for part-time employment

      Cons

      Very difficult to make a living wage in today's economy, general aloofness of sales management regarding sales consultants, those who work the hardest receive the lowest amount of proportional compensation

      2.0
      Oct 28, 2009

      Surveys Don't Mean Much

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you're interested in a growth oriented company and you fit the definition of cultural fit. Used cars do sell and there are typically a fair amount of customers available.

      Cons

      The Fortune 100 ratings process is a sham. The focus during the survey administration period is getting responses from those associates most likely to give positive opinions about the company. The results are seriously compromised. The company's efforts around diversity are also not as advertised. There is very little of it at critical decision making positions. The irony is that no one is leading a credible diversity effort as it is deemed not necessary since all associates are treated equally and fairly. Not so.

      4.0
      Oct 21, 2009

      Not a bad place to work. However, the effort of Sales Managers is far below expectations.

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of extensive and value added training. Tons of customer traffic. Busy compared to industry. Proprietary systems are awesome. On-line financing with specific CarMax lenders is second to none.

      Cons

      Sales managers are elevated with little to no training or background to be a Real managers of people. Managers should be able to motivate, mentor and "feel" the situation as if it was them. The average store has 50% of the mgmt staff that are only breathing and pulling in a salary. Sales consultants are 100% commission and they make the same per car sale that they did in 1993? Managers get a salary equal to or greater than the average SC average monthly pay. We average less than $20 per hour. We put up with a LOT of stuff!

      Viewing 8149 - 8151 of 8,197 Reviews
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      ReviewsCarMax reviews

      Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.