CarMax reviews

3.5

60% would recommend to a friend

(8,199 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Mar 21, 2026

Look at the Stock Price

Recommend
CEO approval
Business Outlook

Pros

This was a hybrid job with a variable schedule. Good benefits. Culture promotes a caring environment towards associates who are not in management.

Cons

Management expects 50hr work weeks on a 40hr a week salary. Favoritism is vastly apparent throughout the company. To move into a senior management level there many hoops to jump through and always something else to obtain. Career growth is stagnate one you are a manager. You do not get to select your own team they are assigned to you. The current region managers do not respected past experience an will only advance you career once you reach a number of years with in the company.

3.0
Mar 19, 2026

Good exposure

Recommend
CEO approval
Business Outlook

Pros

If you want to go into sales great starting point.

Cons

A lot of scams and crime in the area.

4.0
Mar 19, 2026

Good experience overall with room for improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers and a generally positive work environment. Management is approachable and willing to help when needed. Good opportunity to build customer service and communication skills. Scheduling is fairly consistent and training is provided to help you succeed.

Cons

Workload can be stressful during busy times and staffing can feel limited. Communication from management could be clearer at times. Pay may not always match the workload or expectations. Opportunities for advancement can be somewhat limited depending on the department.

Viewing 82 - 84 of 8,199 Reviews

Glassdoor has 8,368 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.