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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      60% would recommend to a friend

      (8,202 total reviews)
      avatar

      Keith Barr

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      8K reviews
      4.0
      Feb 25, 2017

      Assistant business office manager

      Assistant business office manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked my way up in the ranks with this company. From a business office associate to ABOM. I had a great GMband Business office manager who did everything they could do to help me learn and grow within the company. generally willing to work with school schedules if you are in high school or college.

      Cons

      Retail hours for car selling goes until 9 pm and 10 pm on the weekends. Most car dealerships around me closed at 6. Compensation was just okay. For all of the work you do and micromanaging from regional VPs it was barely worth it. There is a bonus plan in place, but that's if you hit the quota.

      4.0
      Nov 20, 2016

      Great company, exhausting process to move up...

      Senior buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Great people *Great opportunities for growth *Generous 401K matching program *Nice bonus structure *Generous restricted stock grants for management *Great local community focus

      Cons

      *Once deemed a growth-candidate, it can take MONTHS to get to a point where you are ready to interview for a promotion (the process gets more complex the higher you go) *Bonus is based too closely on store performance instead of individual performance *Restricted stock grants take three years to vest before they begin to pay out *Senior management is disorganized and operate mostly behind closed doors *Pay is decent but more and more the company seems to be paying less and less for the same job as it tightens its belt for growth

      1.0
      Sep 21, 2016

      Sales consultant

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meet good people when you work here. Ability to earn decent paycheck depending on how many hours you work. Can move to different stores country wide.

      Cons

      They penalize you for being one minute late. Have weekly meetings that you do not get paid for. The commission is amongst the lowest in auto sales. The sales managers micromanage as if they have nothing else to do. You have no freedom to sale your own way want you to be very robotic. The only way to move up in the company is if they managers like you or not. Has nothing to do with work ethic or your drive. Everything is about being liked by managers if they do not like you they will make your job a living hell. You could make so much more money at another dealership. The sales consultants are truly under paid and appreciated. I wouldn't recommend working here at all. They preach work life balance but an order to make a decent living you have to work 60 plus hours a week. Like I said don't be one minute late! Doesn't matter if you worked 60 hours but if you're one minute late they will write you up.

      Viewing 145 - 147 of 8,202 Reviews
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      Glassdoor has 8,371 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.