CarParts.com reviews

3.8

74% would recommend to a friend

(267 total reviews)
avatar

David Meniane

78% approve of CEO

71% positive business outlook

CarParts.com has an employee rating of 3.8 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarParts.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

267 reviews
4.0
Sep 28, 2024

Middle management

Recommend
CEO approval
Business Outlook

Pros

It’s Great opportunity for growth

Cons

Big turn over rate at times

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CarParts.com Response
1y
Thank you for taking the time to share your experience at CarParts.com. It’s wonderful to hear that you find opportunities for growth within the company. We’re also aware that turnover can be a challenge, and we appreciate your perspective on this matter. If you have any specific suggestions or concerns, we encourage you to reach out to your local HR representative. Your insights are important as we work towards making CarParts.com an even better place to work!
2.0
Sep 26, 2024
Recommend
CEO approval
Business Outlook

Pros

the team leads are really patient and helpful.

Cons

new processes are not agent and customer friendly. tools are not a par with other companies.no crm and needs better telephony. no real investment in tools,

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CarParts.com Response
1y
Thank you for sharing your feedback about your experience at CarParts.com. We appreciate your insights regarding the support from team leads and the areas where improvements can be made, particularly concerning tools and processes. We always strive to enhance our work environment, and your comments are valuable in that effort. We encourage you to reach out to your local HR representative to discuss your suggestions further. Your voice matters, and we’re here to listen!
4.0
Sep 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, good people, good work life balance

Cons

Bad management, long hours, No controlled climate

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CarParts.com Response
1y
Thank you for sharing your feedback! We're glad to hear that you appreciate the pay, the team, and the work-life balance at CarParts.com. We also acknowledge your concerns regarding management, long hours, and the working environment. If you'd like to discuss these issues further, please reach out to your local HR representative. Your insights are valuable to us!
Viewing 28 - 30 of 267 Reviews

Glassdoor has 277 CarParts.com reviews submitted anonymously by CarParts.com employees. Read employee reviews and ratings on Glassdoor to decide if CarParts.com is right for you.