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      CarParts.com

      Engaged Employer

      CarParts.com reviews

      3.8

      74% would recommend to a friend

      (267 total reviews)
      avatar

      David Meniane

      78% approve of CEO

      71% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.1

      Work/Life balance

      3.9

      Culture & values

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      CarParts.com has an employee rating of 3.8 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarParts.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      267 reviews
      5.0
      Aug 8, 2024

      Good company

      Custom service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company for beginners in the BPO industry.

      Cons

      Limited benefits e.g. HMO benefits

      avatar
      CarParts.com Response
      1y
      Thank you for sharing your feedback about CarParts.com! We're glad to hear you've had a positive experience overall during your tenure with the company. Your feedback on benefits is noted, and we are constantly looking to provide the best benefit selection we can for our employees. For any specific questions or concerns about your benefits or other HR matters, we encourage you to reach out to your local HR representative.
      4.0
      Jul 9, 2024

      Seamless Onboarding, Collaborative colleagues and Approachable management team

      Business project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Recruitment and Onboarding was smooth and seamless. HR team has been very accommodating even after deployment. Colleagues from Manila and California, USA are collaborative and respectful regardless of their roles/titles. Senior Management Team is very approachable, passionate and provides clear directives. Training sessions are provided to employees as well. Office in BGC has ample workstations, a pantry, gym, lockers, water/coffee/condiments are provided, etc. Over-all, it has a good working environment.

      Cons

      Despite its growth, the company sometimes struggles with resource allocation, affecting efficiency and employee productivity. Rapid organizational changes can be challenging to adapt to, and the support for transitioning through these changes could be improved. Proper cascading and announcements should be made for these changes.

      avatar
      CarParts.com Response
      2y
      Thank you for sharing your detailed feedback about your experience at CarParts.com! We're delighted to hear that you found the recruitment and onboarding process smooth and seamless, and that our HR team has been accommodating. It's great to know that you have had a positive experience with your colleagues and senior management. We value your feedback and suggestions and would like to discuss your concerns further. We encourage you to reach out to your local HR representative to help us understand what we can do better. Thank you for helping us make CarParts.com a better place to work.
      3.0
      Jun 18, 2024

      Ok

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wuite good environment anx nice people to work with

      Cons

      Salary and benefits no allowances and perks

      avatar
      CarParts.com Response
      2y
      Thank you for your feedback! We appreciate your positive comments about the work environment and colleagues. We are committed to continuously reviewing and enhancing our offerings to ensure they meet our team's needs and expectations. Your input is valuable to us and we encourage you to reach out to your local HR representative with any further suggestions or concerns. Thank you for your contributions to CarParts.com.
      Viewing 34 - 36 of 267 Reviews
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      ReviewsCarParts.com reviews

      Glassdoor has 277 CarParts.com reviews submitted anonymously by CarParts.com employees. Read employee reviews and ratings on Glassdoor to decide if CarParts.com is right for you.