CarParts.com reviews

3.8

74% would recommend to a friend

(267 total reviews)
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David Meniane

78% approve of CEO

71% positive business outlook

CarParts.com has an employee rating of 3.8 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarParts.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

267 reviews
1.0
Jun 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Any pros were overshadowed by the needlessly cruelty.

Cons

"This is not about replacing people — it's about eliminating inefficiencies" These are words from our CEO shortly after I and more than 80% of my team were placed on furlough, a fancy way to lay us all off without paying severance. To him, we are not people. To him, we are inefficiencies. There are members of the team who had been there for almost a decade, there are members who've stayed loyal since grad. One of us used to be in the office as early as 6AM. Many of us saw ourselves growing old with CarParts. Instead, we get this. All of us were promised that the company was a Great Place to Work(TM). For a good, long while, that was true. The people at CarParts are kind. But then the layoffs happened, out of the blue, without even our senior manager alerted beforehand. They expect us to wait 6 months before we see a shred of severance pay. If we find other, full-time employment in the meantime, we'll likely never see it. We are not inefficiencies. We are people. This was inhumane.

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CarParts.com Response
11mo
Thank you for taking the time to share your experience. We truly regret the impact this has had on you and your team. Furloughs — in any form — are never easy, and we recognize how personal and painful these changes can be, especially for those who have dedicated years of hard work and loyalty to the company. We want to clarify that the CEO’s comment regarding “inefficiencies” referred to internal processes and structural challenges — not to the individuals affected. If that message came across differently, we are sincerely sorry, as that was never the intent. The furlough process was carried out in accordance with local labor laws, and while it was a difficult decision, it allowed us to retain the option to bring back talent where possible. We’ve already welcomed back four team members, and we’re thankful for that progress. Above all, we want to acknowledge and appreciate the long-standing contributions of so many team members — including yours.
4.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

learn new things in a short period of time

Cons

work responsibilities shift quickly over time, have to learn things very fast

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CarParts.com Response
1y
Thank you for sharing your experience. We’re glad you valued the learning opportunities and fast-paced environment. We understand that shifting responsibilities can be challenging, and we appreciate your adaptability and contributions during your time with us.
1.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible sched and once a week in the office

Cons

Unnotified Floating Status: Multiple employees have shared experiences of being placed on floating status without prior communication. This sudden change left them without assigned tasks or compensation, causing financial strain and uncertainty about job security. Most of the employees are tenured. The company chose floating status for 6 months so they wont have to pay lay off or separation pay. Not recommended!

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CarParts.com Response
11mo
Thank you for sharing your thoughts. We understand how unsettling employment changes can feel, especially during times of uncertainty. We want to clarify that employees impacted by recent workforce changes were communicated with directly and in accordance with local labor laws and regulations. News like this is never easy, and we approached the process with care, aiming to treat everyone involved with respect and professionalism.
Viewing 10 - 12 of 267 Reviews

Glassdoor has 277 CarParts.com reviews submitted anonymously by CarParts.com employees. Read employee reviews and ratings on Glassdoor to decide if CarParts.com is right for you.