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Cardinal Group Companies

Engaged Employer

Cardinal Group Companies reviews

4.0

84% would recommend to a friend

(803 total reviews)
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Alex O'Brien

92% approve of CEO

79% positive business outlook

Cardinal Group Companies has an employee rating of 4.0 out of 5 stars, based on 803 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cardinal Group Companies employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

803 reviews
5.0
Mar 17, 2022
Recommend
CEO approval
Business Outlook

Pros

The culture embraces change and new ideas. Team members are celebrated regularly. People listen to onsite feedback to improve operations. Support, Support, Support. (There's so much of it.) Great PTO benefits. Room to grow where you want.

Cons

Work/Life balance (all across the industry) Cell model vs. Regional model can make you feel disconnected.

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Cardinal Group Companies Response
4y
I can't imagine encapsulating all that we hope to provide for everyone who chooses property management as a career in a better, more succinct way. It's a special reward and source of pride that you are not only helping others to understand life at Cardinal but continuing to show that using your voice for the betterment of the working life of us all is something that is part of the social contract here at Cardinal. Thank you so very much for lending your voice to this platform.
3.0
Feb 1, 2022
Recommend
CEO approval
Business Outlook

Pros

-Company culture -Good Connections overall

Cons

-On-site teams are "forgotten" in a way, there is a big discrepancy between working for HQ and being onsite, onsite employees rarely get to see any reward for doing their job well enough to make HQ happy.

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Cardinal Group Companies Response
4y
First of all, I want to be sure you know that you are truly valued and the hard work you put in every day is not looked over. We truly couldn't do it without you. That being said, I understand your frustrations and would love to connect to chat more if you feel comfortable. Please feel free to reach out any time if you would like to chat. - Courtney (courtney.diveley@cardinalgroup.com )
1.0
Nov 12, 2021
Recommend
CEO approval
Business Outlook

Pros

I would say paycheck, but even that is questionable now

Cons

Cardinal doesn't care about paying the bills. the property I work at has a vacant apartment without power, and the utility company refuses to turn on the power because the balance owed is too high. this has been going on for months now. the phone lines to the maintenance shop and emergency call system for the fire alarm and pool deck phone are shut off every month for non payment. our primary emergency response contractor nearly filed a 140,000 lien against the property. this same contractor is now owed over 50,000 and will no longer respond without half down up front. on top of this, cardinal took the money that ownership approved for us for major repairs, and gave it to another property they manage. on top of all of this, employee direct deposits are now coming in delayed. we are short staffed because cardinal will not offer a reasonable wage for the positions that need to be filled. we have 2 maintenance team members to take care of over 600 residents, but corporate wants the supervisor to sit in hour long meetings several times a week leaving me alone to deal with the property. I sat in on a few of the meetings, and its just an hour or more of listening to some guy say"uhh, uhh uhm uhh um" and people tell stories about their childhood. its all a waste of time. cardinal refuses to use any parts supplier that is not hd supply because hd supply gives cardinal a kickback at the end of the year. I currently have 30 plus workorders that I cant do anything with because hd still hasnt delivered my parts after 6 weeks backorder. a local vendor has a plethora of parts on the shelf, but we cant set them up as a vendor because cardinal doesnt get their precious kick back. cardinal's solution to this problem is to tell us to order parts 6 months ahead of time, but every time we try to place an order we are told we cant order that much. how am I supposed to do my job with no parts? the only reason I am still in my current position is because it is still legal to fire people for being gay in michigan, and I know my current supervisor wont do that to me

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Cardinal Group Companies Response
4y
The challenge of being a third-party manager is that we don't always get to dictate the order of priorities. But the more important challenge as a third-party manager is that anyone who is affected by those decisions is at best protected from them and at least made to understand the reasoning behind them. Unfortunately from your review, it sounds like neither has happened. Know though that your voice has been heard and someone here sees you for the value you bring to work with you each day. Hoping in the future we can have a better experience for you and earn four more stars. -Nick
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Glassdoor has 826 Cardinal Group Companies reviews submitted anonymously by Cardinal Group Companies employees. Read employee reviews and ratings on Glassdoor to decide if Cardinal Group Companies is right for you.