Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 50 reviews)); "option to work from home is nice" ((in 39 reviews)); "Great People and team members" ((in 30 reviews)); "Really cares about employees." ((in 12 reviews)); "20 days of PTO (you really need it with all of the insane issues you deal with), co" ((in 11 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 25 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Supervisors and upper management are not familiar with the positions below them BUT are able to make changes that look good on paper." ((in 12 reviews)); "Managers and directors are best friends and have personal relationships." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

617 reviews

5.0

Oct 29, 2020

Great company!

Director

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, employee feedback taken seriously, competitive compensation.

Cons

Departments need to be less siloed.

CareCentrix Response

5y

Thank you for taking the time to leave a fantastic review of CareCentrix! We are glad to read that you had a good experience with the company and felt that our benefits and compensation are excellent – we think so, too! Our team members are our most important asset and we collect feedback and suggestions on a regular basis through internal surveys and the Voice of the Employee (VOE) team to help make CareCentrix a great place to work. Thank you again for your feedback and for your service to CareCentrix – we wish you the best in your future career endeavors.

5.0

Oct 28, 2020

Great company to work for

It technical manager

Recommend

CEO approval

Business Outlook

Pros

The leadership cares about the employees and their well being. The culture is rich with a progressive and improvement mindset.

Cons

Career paths are limited. Sometimes the leadership can seem out of touch with the daily operational efforts of hard working professionals. Recognition is minimal.

CareCentrix Response

5y

Thank you for taking the time to leave a positive review of CareCentrix! We appreciate your 5+ years of service with the company and love your feedback on our rich culture. Our leadership team truly cares about the well-being of our team members and we are proud of the benefits, programs and workshops we offer to help support our employees. We appreciate your candor and feedback related to career pathing and recognition, and will continue to evaluate opportunities to improve in these areas to make CareCentrix a great place to work. Thank you!

3.0

Oct 25, 2020

Overview

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

work schedule is flexible for many

Cons

Management is not available when needed

CareCentrix Response

5y

Thank you for your review and feedback. We are appreciate your service at CareCentrix and hope that you were able to take advantage of the flexibility we provide to our team members. Our employees are our most important asset, and we regularly collect team member feedback through our Voice of the Employee (VOE) team and through regular feedback surveys in order to drive continuous improvement. We appreciate your advice as we work hard to make CareCentrix a great place to work. Thanks again and best of luck in your future endeavors.

Viewing 316 - 318 of 617 Reviews

Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

CareCentrix reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company!

Great company to work for

Overview

Jobs at CareCentrix

CareCentrix reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at CareCentrix

CareCentrix reviews FAQs