Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 50 reviews)); "work from home was nice" ((in 36 reviews)); "Great People and team members" ((in 29 reviews)); "Excellent benefits including tuition reimbursement, 401k match, HSA contributions, generous PTO." ((in 15 reviews)); "Really cares about employees." ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 44 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "I had almost no training and didn't know how to do my job." ((in 17 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

617 reviews

5.0

Mar 24, 2025

CareCentrix is a great place to work!

Analyst

Recommend

CEO approval

Business Outlook

Pros

Some of the things I love about working at CareCentrix is the flexibility, positive environment, opportunities for growth, great people, and benefits! There’s always a lot of events and programs going on, helping create an uplifting and encouraging environment. I participated in the annual mentorship program in 2023, which helped me create lasting relationships, discover areas of growth, and open doors to opportunities, including my current role.

Cons

When I was in the customer service center as an intake coordinator, it could get a little overwhelming at times, but overall, management did their best to balance the department’s and employees’ needs.

CareCentrix Response

1y

Thank you for taking the time to share your positive experience at CareCentrix! We are thrilled to hear about your growth journey from a customer service representative to an analyst and that our mentorship program played a meaningful part in your development. We also appreciate your honest feedback about the challenges you faced during your time in the customer service center. Balancing workloads is something we continually strive to improve, and we're glad to hear that management made efforts to support the team during those times. Thank you for all you do at CareCentrix!

1.0

Mar 12, 2025

Ran by fear

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Was a great company when I started in 2000 but went downhill

Cons

Management runs by fear. Very condescending, rude and will give you anxiety

CareCentrix Response

1y

We are disappointed to read your comments. We strive to promote a supportive culture so we are sorry to read that your more recent experience with the company did not reflect that. We will share your feedback with our leadership team. We thank you for your many years of service and CareCentrix, and wish you success in your next opportunity.

5.0

Mar 7, 2025

Positive Hiring and Onboarding Process

Clinical manager

Recommend

CEO approval

Business Outlook

Pros

Throughout the hiring process CareCentrix hiring team were respectful, informative, and responsive. The onboarding and learning team have also been very involved in getting me up to speed on the tools I will need to be successful at my role.

Cons

None at this time. The minor concerns that I may have are well listened to and even being reviewed for possible changes to improve.

CareCentrix Response

1y

Thank you for your comments. We're pleased to read that your hiring process and onboarding experience went well! We strive for excellence in everything we do, and are thrilled to have you as part of the team. Wishing you continued success at CareCentrix.

Viewing 40 - 42 of 617 Reviews

Jobs at CareCentrix

Physician Reviewer (Part Time)

AVP - Provider Strategy & Contracting

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

CareCentrix reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

CareCentrix is a great place to work!

Ran by fear

Positive Hiring and Onboarding Process

Jobs at CareCentrix

CareCentrix reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

CareCentrix reviews FAQs

Jobs at CareCentrix