Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 46 reviews)); "Work from home, fair compensation" ((in 35 reviews)); "Great People and team members" ((in 29 reviews)); "Really cares about employees." ((in 16 reviews)); "2. Generous PTO" ((in 14 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 46 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "I had almost no training and didn't know how to do my job." ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

1.0

Aug 22, 2018

Smoke and mirrors

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits are not terrible. Casual dress most of the time except when auditors comes by.

Cons

Lack skilled leadership - managers and above are uncooperative. Team members are always trying to "put out fires" because managers and sales team over promise clients and can not figure out how to deliver. Carecentrix is one of the reasons your healthcare cost are high. Company has little to no growth potential - management keeps giving team members the song and dance while hoping and praying for the next big contract so they can get a high enough valuation to sell this P.O.S off.

5.0

Aug 21, 2018

Human Resources - Project Lead TA

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Retirement Benefits and PTO Work from home Salary

Cons

Office location Rigorous promotion and evaluation structures

1.0

Aug 8, 2018

Work here only if you want to be admitted to a psych ward!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Fair pay - Good benefits - Sr. management appears to want to make things better

Cons

- Middle management down to team leads (skirt responsibility, offer excuses, get nothing done) - Most Hostile Working environment - Apathetic Co-workers (only because they have been conditioned to be)! - Passive Aggressive leads, supervisors and management! - No consistency (rules and process change day to day at a whim and often multiple conflicting changes) - Employees docked for doing what they are instructed to do - Lack of respect - Little / poor training - Resources and tools faulty or broken - No positive recognition for performance or accomplishments - Mid level management lies, exaggerates, and makes excuses for everything - Lack of care for patients or providers. - Unrealistic workforce management production requirements (no time allotted for reading updates, emails, responding to issues, or other work activities or updates. Mandate is production only status) - Heed the review RUN RUN RUN!!!

Viewing 418 - 420 of 617 Reviews

Jobs at CareCentrix

AVP - Provider Strategy & Contracting

Director – Product Management - DME

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

Physician Reviewer (Part Time)

CareCentrix

CareCentrix reviews

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Smoke and mirrors

Human Resources - Project Lead TA

Work here only if you want to be admitted to a psych ward!

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