Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 51 reviews)); "Work from home, fair compensation" ((in 39 reviews)); "Great People and team members" ((in 29 reviews)); "2. Generous PTO" ((in 14 reviews)); "Work from home Iher great employees" ((in 13 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 40 reviews)); "Senior leadership lacked the know how and experience" ((in 26 reviews)); "I had almost no training and didn't know how to do my job." ((in 22 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Upper management (with some exceptions) is poor." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (617 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

3.0

May 22, 2018

Great company with Middle management nightmare

Utilization management

Recommend

CEO approval

Business Outlook

Pros

John Driscoll is an amazing leader. He trieds to create a positive company culture and cares about his employees. Amazing upper management leadership. Lower management is even more amazing and supportive to employees. Good bonuses and pay rates. You feel that the company really cares about you.

Cons

Middle Management does not follow the vision of our company culture and no one does anything about it. They are constantly negative and vindictive. Moral is extremely low and people are afraid to say anything because they see nothing ever changing with middle management and they feel powerless to change or even let upper management know what is really going on. Work life balance is great unless middle Management gets wind of any flexibility that your immediate supervisor gives you. Constant, unrelenting negativity from middle management that literally makes you want to run and hide when you see them coming.

5.0

May 9, 2018

SR. Associate Claims Support

Senior claims representative

Recommend

CEO approval

Business Outlook

Pros

I absolutely love working for this company. If you apply yourself here, meaning you have great work ethic, good attendance, work well with others, and do your job as best as you can!, this company knows how to listen and invest in you! The benefits are good. The pay is great and growth opportunity is awesome! The work we do is so meaningful and its great to meet people you work with who love helping other people as well.

Cons

The hiring for certain depts can be improved. Hiring lazy, low work ethic, and individual who wear poor attitudes shouldnt get through the door. It makes it very difficult to work when your trying to work to help others and build your career.

1.0

May 8, 2018

Middle Management Is taken Advantage of and not Rewarded For Hard Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

CareCentrix is a high growth company where the average person is able to enter into management.

Cons

Once entered into management, this employee's voice doesn't matter, the supervisors and managers are overworked, not given all of the tools necessary to do their jobs successfully, and have too many tasks to complete to actively work with the staff. Their #voicedoesnotmatter. New leaders that came in 2 years ago are making changes that were originally in place and making it look like they are bright new ideas. Judgement of staff is difficult to overcome.

Viewing 427 - 429 of 617 Reviews

Jobs at CareCentrix

Director – Product Management - DME

Physician Reviewer (Part Time)

AVP - Provider Strategy & Contracting

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

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Great company with Middle management nightmare

SR. Associate Claims Support

Middle Management Is taken Advantage of and not Rewarded For Hard Work

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