Item: CareCentrix
Rating: 2
Author: Client Services Manager

Question 1

Does CareCentrix pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at CareCentrix?

Accepted Answer

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

Question 3

What are the top reviewed jobs at CareCentrix?

Accepted Answer

Customer Service Representative (22), Director (22), Manager (14), Analyst (13), Care Coordinator (10), Patient Advocate (9), Registered Nurse (8), Supervisor (8), Business Analyst (7), Customer Service Representative (CSR) (5), Intake Specialist (5), Provider Staffing (5), Senior Business Analyst (5), Team Lead (5), Utilization Review Nurse (5)

Question 4

What are the pros of working at CareCentrix according to real employee reviews?

Accepted Answer

"Great benefits and flexible." ((in 50 reviews)); "work from home was nice" ((in 36 reviews)); "Great People and team members" ((in 29 reviews)); "Excellent benefits including tuition reimbursement, 401k match, HSA contributions, generous PTO." ((in 15 reviews)); "Really cares about employees." ((in 12 reviews))

Question 5

What are the cons of working at CareCentrix according to real employee reviews?

Accepted Answer

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 44 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "I had almost no training and didn't know how to do my job." ((in 17 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

Question 6

What are employees saying about CareCentrix layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

Question 7

What are the top reviewed CareCentrix locations?

Accepted Answer

Tampa, Hartford, Overland Park, Phoenix, Stamford, Melville, New York, Orlando, Jacksonville, San Benito, Dallas, Olathe, Fort Lauderdale, Atlanta, Jersey City, Richmond, Virginia Beach, Saint Louis, Rochester, Syracuse, Louisville, Charlotte, Carrollton, Houston, Brighton, Memphis, Nashville, Indianapolis, Carlsbad, Concord

CareCentrix

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nice company

Very nice management & staff, yet poorly designed processes

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