Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 46 reviews)); "option to work from home is nice" ((in 37 reviews)); "Great People and team members" ((in 27 reviews)); "Great PTO" ((in 13 reviews)); "Really cares about employees." ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Senior leadership lacked the know how and experience" ((in 24 reviews)); "No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 21 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Upper management (with some exceptions) is poor." ((in 13 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (617 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

5.0

May 7, 2024

Best Company

Customer solutions expert-staffing

Recommend

CEO approval

Business Outlook

Pros

I love working for Carecentrix. I am in a remote position, so I get to work from home. Carecentrix offers their employees numerous benefits from medical/dental/vision insurance to discounts on car insurance as well as legal advice. Everyone I work with is so welcoming and nice. Everyone is like family. I couldn't see myself working anywhere else.

Cons

Some downsides to working in my department are there isn't always work to be done, so we have to do online training in the meantime while waiting for work. Also, while they do give generous PTO and sick time (without the need of a doctor's note), there isn't much work/home flexibility. M-F 9-5 EST makes it impossible to get anything done like doctor's appointments and such.

CareCentrix Response

2y

Thank you for your feedback. It's great to read that you are enjoying working at CareCentrix, and that our culture and total rewards benefit package offerings are meeting your needs. We work hard to create a culture and work environment for our team members that promotes a great place to work experience. We continue explore additional opportunities to create work/life flexibility so we appreciate your feedback. Wishing you continued success!

5.0

Apr 24, 2024

Awesome company

Customer service expert i

Recommend

CEO approval

Business Outlook

Pros

Great leadership great pay Benefits 401(k) matching. Work from home equipment provided everyone is super great and helpful and everyone is happy to help

Cons

Shift bids after training, and then stuck with that shift from what I noticed

CareCentrix Response

2y

We are glad to read that you are enjoying working at CareCentrix, and that the support, benefits, and technical resources provided have all been favorable. Thank you for your contributions and we wish you continued success in your customer service role.

3.0

Apr 23, 2024

Not well lead

Rn nurse liaison

Recommend

CEO approval

Business Outlook

Pros

Building relationships with hospitals and patients. Many employee outreaches (games, shows etc). State of the art equipment. Coworkers are super sweet and helpful even though remote and only digital communication.

Cons

FL leadership is scrambling to try to prove what they are doing is effective in the hospitals. Every other week an entire new job description is rolled out with (no kidding) dozens of changes, totally negating any possibility of creating a work flow. If the job is a hybrid position, run the other way! Telephonic is OK.

CareCentrix Response

2y

We appreciate you sharing your feedback. We strive to create an environment that supports our team members, while also meeting the needs of the people we serve. We will share your comments with the leadership team in an effort to drive improvements. We wish you the best in your next role. Thank you.

Viewing 85 - 87 of 617 Reviews

Jobs at CareCentrix

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

Physician Reviewer (Part Time)

Director – Product Management - DME

AVP - Provider Strategy & Contracting

CareCentrix

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