Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 46 reviews)); "Work from home, fair compensation" ((in 35 reviews)); "Great People and team members" ((in 29 reviews)); "Really cares about employees." ((in 16 reviews)); "2. Generous PTO" ((in 14 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 46 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "I had almost no training and didn't know how to do my job." ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

5.0

May 3, 2023

People-focused company

Operations

Recommend

CEO approval

Business Outlook

Pros

They talk a lot about their values… and work hard to back them up. From the VOE committee events to leadership’s communications they reinforce the values they promote.

Cons

Pro and con is that the company is virtual.

CareCentrix Response

3y

Thank you for your review and for your service - we appreciate your contributions! We are very happy to read that you are pleased working at CareCentrix. Since we are a remote-first company, we understand the importance of keeping the team connected and we are proud of our amazing Voice of the Employee (VOE) group that works extra hard to make this happen through a variety of company-wide events. We encourage all of our team members to connect with the VOE and participate in the many initiatives they host, which includes career growth programs, garden making activities, zombie walking challenges, community walks, and so much more. Thank you again for all that you do for CareCentrix!

5.0

Apr 30, 2023

Very happy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No complaints from this employee

Cons

Could use software upgrades possibly

CareCentrix Response

3y

Thank you for your review and thank you for your 20+ years of dedicated service - that's fantastic! Wishing you continued success at CareCentrix!

2.0

Apr 27, 2023

Take caution

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Typically dedicated leaders at AVP level

Cons

Toxic culture lack of sales just a number, no career growth, only focused on cost savings and underpaying employees

CareCentrix Response

3y

Thank you for providing your candid feedback. We have received numerous awards and recognitions for being a great place to work, so we are concerned by your comments regarding our culture. Please reach out to your Human Resources Business Partner so that we can further discuss your feedback and concerns. We appreciate your contributions, and look forward to hearing from you. Thank you.

Viewing 136 - 138 of 617 Reviews

Jobs at CareCentrix

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

AVP - Provider Strategy & Contracting

Physician Reviewer (Part Time)

Director – Product Management - DME

CareCentrix

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People-focused company

Very happy

Take caution

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