Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 52 reviews)); "Work from home, fair compensation" ((in 40 reviews)); "Great People and team members" ((in 27 reviews)); "Really cares about employees." ((in 13 reviews)); "Great opportunity to gain meaningful and valuable experience." ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Senior leadership lacked the know how and experience" ((in 25 reviews)); "No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 24 reviews)); "No work life balance if you want to move up within the company" ((in 21 reviews)); "Upper management (with some exceptions) is poor." ((in 12 reviews)); "Managers and directors are best friends and have personal relationships." ((in 11 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

4.0

Nov 23, 2025

Pay

Um care coordinator

Recommend

CEO approval

Business Outlook

Pros

Health benefits, PTO, leadership. There are good company the only thing is their pay.

Cons

Pay is the only con.

CareCentrix Response

5mo

Thanks for sharing your feedback with us. We’re delighted to hear you value our benefits, PTO, and leadership team. We know compensation is an important part of the overall experience, and we appreciate you sharing your perspective. We regularly review our pay practices as part of our effort to remain competitive and support our employees and encourage team members to explore advancement opportunities. Thank you for all you do at CareCentrix!

4.0

Nov 19, 2025

Advocate

Patient advocate

Recommend

CEO approval

Business Outlook

Pros

Pay Pro Benefits Pay full Family oriented

Cons

No overtime No weekends off No No No

CareCentrix Response

5mo

Thanks for taking the time to share your feedback. We’re happy to hear that you appreciate the pay, benefits, and our family‑oriented culture at CareCentrix. We understand that scheduling, including overtime opportunities and weekend coverage, can be challenging depending on the role. We appreciate your perspective and will continue reviewing how we support work‑life balance across our teams. Thank you for your service!

2.0

Nov 17, 2025

Analyst Salary

Analyst

Recommend

CEO approval

Business Outlook

Pros

opportunity to learn and grow in am

Cons

lay offs were brutal and hard

CareCentrix Response

5mo

Thank you for sharing your experience. We’re delighted to hear there were opportunities for learning and growth during your time with us. We also recognize that organizational changes are extremely difficult, especially for those directly affected. These decisions were not taken lightly, and we understand the impact they can have on our team members. We truly appreciate your honesty and perspective.

Viewing 13 - 15 of 617 Reviews

Jobs at CareCentrix

Physician Reviewer (Part Time)

AVP - Provider Strategy & Contracting

CareCentrix

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