Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 58 reviews)); "Work from home, fair compensation" ((in 34 reviews)); "Great People and team members" ((in 26 reviews)); "Work from home Iher great employees" ((in 17 reviews)); "Great PTO" ((in 15 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 43 reviews)); "Senior leadership lacked the know how and experience" ((in 26 reviews)); "No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 21 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

5.0

Jan 31, 2023

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote workforce, excellent leadership, engagement

Cons

time off is tough for hourly employees

CareCentrix Response

3y

Thanks for your feedback! It's terrific to read that you appreciate our remote-first work environment and that you enjoy working from home. It's also great that you appreciate the CareCentrix leadership. We work hard to promote a culture that is supportive and promotes collaboration. Thanks also for your comments around time off, too. We do our best to be flexible with scheduling time off, while balancing the needs of our patients. If there is any more specific feedback you would like to share on this topic, please reach out to your Human Resources Business Partner. Wishing you continued success.

2.0

Jan 29, 2023

False Advertising

Patient care advocate pca

Recommend

CEO approval

Business Outlook

Pros

The training seemed very well organized. You are helping people connect with care once outside the hospital which minimizes the risk of hospitalization.

Cons

Very low pay. To promote a job for 17-22 an hour and then start everyone at $17hr no matter experience or geographical location is not having your employees in mind. You are constantly monitored and timed. The bonus "if you are lucky to get" is unrealistic especially when everything is nit picked.

CareCentrix Response

3y

Thank you for your feedback. We appreciate the work you perform as a Patient Care Advocate. We love reading that you feel the training is very well organized - that's terrific. We are disappointed that you are not happy with our Total Rewards package. We work hard to be market competitive and regularly review our pay against those in similar industries, roles and locations. We will share your feedback with our Total Rewards leadership team for further review and assessment. Thank you for your comments, and please know that you can always reach out to your Human Resources Business Partner with any other questions or to share suggestions. Many thanks.

4.0

Jan 26, 2023

Good Overall Experience

Manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility with work from home; investment in employee engagement

Cons

Old systems make the job harder

CareCentrix Response

3y

Thank you very much for your comments. It's nice to read that you enjoyed working at CareCentrix, and appreciated our work from home environment and our culture. Thank you for your thoughts on our tools and technology. We will share your feedback with our BT leadership team in an effort to drive continuous improvements. Wish you continued success in the future. Thank you.

Viewing 157 - 159 of 617 Reviews

Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

AVP - Provider Strategy & Contracting

Physician Reviewer (Part Time)

CareCentrix

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