Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 58 reviews)); "Work from home, fair compensation" ((in 34 reviews)); "Great People and team members" ((in 26 reviews)); "Work from home Iher great employees" ((in 17 reviews)); "Great PTO" ((in 15 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 43 reviews)); "Senior leadership lacked the know how and experience" ((in 26 reviews)); "No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 21 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

3.0

Sep 21, 2022

Pros and cons

Csc associate

Recommend

CEO approval

Business Outlook

Pros

Great pay as well as benefits, flexible schedule

Cons

Training goes by really fast and a lot of information to retain please I recommend No to miss any time during your first 3 months employment doesn’t matter if it’s important you will deal with the consequences

CareCentrix Response

3y

Thank you for your feedback. We're happy to read that you appreciate the benefits and your flexible work schedule. We will share your feedback specific to training with our Learning and Development team. If you have any specific suggestions for improvement, please reach out to your Manager or Human Resources Business Partner to share your ideas. Many thanks for your comments.

5.0

Sep 14, 2022

Great place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Has great benefits and cares for its employees

Cons

Management don't show appreciation of their team as they should

CareCentrix Response

3y

Thank you for your comments. We are happy to read your feedback on our benefits and the work environment. We do work closely with our leaders to ensure they are appropriately rewarding and recognizing our team members, so we will continue to focus on this area. Best wishes in your next endeavor.

1.0

Sep 1, 2022

Sounds good but run

Customer account executive

Recommend

CEO approval

Business Outlook

Pros

great pay great hours time off policy is good if you can get approved

Cons

inexperienced management non-compassionate company to health issues they will let you go for being sick if they feel it will be a chronic health issue poor training however they expect quality work and will write you up for it employees expected to produce acceptable metrics however the employee has little to no support or resources to assist clients.

CareCentrix Response

3y

Thank you for your review. It is disappointing to read that your experience was not more positive. We work closely with our leaders to create a culture that is supportive and positive for our team members and helps to drive the best results for the patients we serve. We take all comments very seriously, and will be sharing your feedback with our leadership team to strive to be better. We wish you success in your next position.

Viewing 175 - 177 of 617 Reviews

Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

Physician Reviewer (Part Time)

CareCentrix

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Great place

Sounds good but run

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