Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 52 reviews)); "Work from home, fair compensation" ((in 40 reviews)); "Great People and team members" ((in 27 reviews)); "Really cares about employees." ((in 13 reviews)); "Great opportunity to gain meaningful and valuable experience." ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Senior leadership lacked the know how and experience" ((in 25 reviews)); "No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 24 reviews)); "No work life balance if you want to move up within the company" ((in 21 reviews)); "Upper management (with some exceptions) is poor." ((in 12 reviews)); "Managers and directors are best friends and have personal relationships." ((in 11 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (617 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

3.0

Oct 10, 2025

Pros

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home with pay

Cons

Not much room to move up

CareCentrix Response

7mo

Thank you for sharing your experience. We’re glad to hear that you appreciated the opportunity to work from home and receive competitive pay. We understand your concern about growth opportunities. Supporting career development and creating clear paths for advancement are important to us, and we’re continually working to improve in this area. We appreciate your time with us and wish you all the best in your future endeavors.

5.0

Oct 1, 2025

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

CareCentrix is a strong company in that they are always looking for new ways to provide value in the healthcare industry and foster growth.

Cons

High stress and high pressure work environment.

CareCentrix Response

7mo

Thank you for your feedback and for being part of the CareCentrix team for over three years. We’re glad to hear you recognize the company’s commitment to innovation and growth in the healthcare space. We also appreciate your honest input regarding the work environment. We understand that high-pressure situations can be challenging, and your suggestion to plan ahead to reduce stress and support quality work is valuable. We’re continuously working to improve processes and better support our teams. Thank you again for your dedication and for helping us grow.

2.0

Oct 1, 2025

Okay

Eigibility specialist

Recommend

CEO approval

Business Outlook

Pros

The job was fully remote.

Cons

There was no break in between calls

CareCentrix Response

7mo

Thank you for sharing your feedback. We’re happy to hear you appreciated the flexibility of working remotely. We also understand your concerns. We’re continuously reviewing our workflows to ensure team members have the support and structure they need to maintain a healthy and sustainable workday. Your input is valuable and helps us identify areas for improvement. We appreciate your time with us and wish you all the best in your future endeavors.

Viewing 19 - 21 of 617 Reviews

Jobs at CareCentrix

Physician Reviewer (Part Time)

AVP - Provider Strategy & Contracting

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

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