Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 51 reviews)); "Work from home, fair compensation" ((in 40 reviews)); "Great People and team members" ((in 29 reviews)); "Really cares about employees." ((in 13 reviews)); "PTO is great, pay is competitive" ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 42 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "poor training however they expect quality work and will write you up for it" ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 21 reviews)); "Upper management (with some exceptions) is poor." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

3.0

Jan 28, 2022

Representative

Network services specialist

Recommend

CEO approval

Business Outlook

Pros

Great training, equipment provided, hours

Cons

Manager assistance, pay, short hold times required

CareCentrix Response

4y

Thank you for your feedback. We are pleased to read that you had a great training experience while working at CareCentrix and appreciated the hours. We strive for excellence, and work diligently to ensure we are meeting the needs of our team members and the people we serve. We will discuss your feedback with our leadership team and work to ensure our managers are providing the highest level of support and assistance. We wish you success in your future endeavors.

1.0

Jan 25, 2022

Collection

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Flex Time is good, that is all

Cons

Moving without telling you, crazy

CareCentrix Response

4y

Thank you for your review. We are happy to read that you enjoy the flexibility that comes with working at CareCentrix. Since we don't understand your second comment regarding moving (we've all been remote since the onset of the pandemic and until further notice), we would encourage you to reach out to your HR Business Partner to provide more detail. It is always our goal to partner with our team members to make our company better, so please reach out so that we can address your concerns. Thank you for your contributions.

2.0

Jan 10, 2022

Not worth it!

Network services advocate

Recommend

CEO approval

Business Outlook

Pros

Colleagues make the job bearable.

Cons

Too much micromanagement and pay is low. Not enough training.

CareCentrix Response

4y

Thank you for your comments. We work regularly with our leaders to help promote a work environment that is supportive and allows team members to grow and flourish in their roles. We will continue to work with our leadership team to identify additional opportunities for improvement based on your feedback, specifically related to creating more autonomy and ensuring our training programs are setting our team members up for success. Thank you for your contributions - we wish you continued success.

Viewing 220 - 222 of 617 Reviews

Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

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Representative

Collection

Not worth it!

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