Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 51 reviews)); "Work from home, fair compensation" ((in 40 reviews)); "Great People and team members" ((in 29 reviews)); "Really cares about employees." ((in 13 reviews)); "PTO is great, pay is competitive" ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 42 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "poor training however they expect quality work and will write you up for it" ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 21 reviews)); "Upper management (with some exceptions) is poor." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

3.0

Nov 21, 2021

Depends on the Department

Director

Recommend

CEO approval

Business Outlook

Pros

Great Company with great visions.

Cons

The retention rate is low in certain departments.

CareCentrix Response

4y

Thank you for taking time to provide feedback. We're pleased to read that you enjoy working at CareCentrix and feel good about our company vision. We will continue to listen to our team members and drive improvements based on feedback. Thank you for your contributions!

1.0

Nov 15, 2021

Misleading

Billing and collections

Recommend

CEO approval

Business Outlook

Pros

Benefits, holiday pay and PTO

Cons

Management, dealing with patients who do not understand their insurance and you take the beating for it. Training is a 4 week learn the system, but not learn how to manage real life call situations and leaves unprepared for calls. SME's never want to help you, they are rude when you call the RS Line

CareCentrix Response

4y

Thank you for providing feedback on your experience with CareCentrix. We are disappointed to read that you felt you were not set up for success in your role here. We work hard to provide a robust learning and development experience for our new hires and will share your comments with our leadership team to identify opportunities for improvement. We will also work with our supervisors and leads to ensure we are providing the highest level of coaching, support and assistance to our team members. We wish you success in your future endeavors.

5.0

Nov 8, 2021

Excellent place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing team culture Work/Life balance is a priority Each individual is treated as a valued member of the company The work we do is meaningful for our communities

Cons

The company could focus a bit more on internal growth opportunities

CareCentrix Response

4y

Thank you for providing your feedback - we appreciate your comments and are pleased to read that your experience is positive. We work hard to promote a supportive and engaging culture where each team member feels valued and their ideas and suggestions are heard. We also appreciate your comment on internal growth opportunities. We will continue to work with our leaders to create an environment of career growth and development. Thank you for your contributions and helping CareCentrix be a great place to work!

Viewing 229 - 231 of 617 Reviews

Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

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Depends on the Department

Misleading

Excellent place to work!

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