Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 48 reviews)); "Great Work from home life" ((in 36 reviews)); "Great People and team members" ((in 28 reviews)); "2. Generous PTO" ((in 14 reviews)); "wide team building activities are supported and team members are encouraged to participate." ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 42 reviews)); "poor training however they expect quality work and will write you up for it" ((in 24 reviews)); "Senior leadership lacked the know how and experience" ((in 24 reviews)); "No work life balance if you want to move up within the company" ((in 22 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

617 reviews

1.0

Oct 26, 2021

Terrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home. That's all.

Cons

-Inexperienced Management. -Outdated software and procedures. -lack of necessary training.

CareCentrix Response

4y

Response from SVP - HR Thank you for your review. We are sorry that you did not have a better experience while working at CareCentrix. We encourage team members to share any issues or concerns directly with their manager and/or Human Resources Business Partner so that we are given an opportunity to address. We are disappointed that it was not handled that way. Our nationally recognized Great Place To Work Certification and Top Workplace awards have been achieved over the last three years across multiple locations. We are super proud of our workforce culture and our team members who make us among the best in our industry. We wish you success in your future endeavors.

3.0

Oct 25, 2021

Culture

Rcm manager

Recommend

CEO approval

Business Outlook

Pros

Good culture and ability to work from home

Cons

No Cons at this time

CareCentrix Response

4y

Response from SVP - HR Thank you for your feedback. We are pleased to read that you enjoy working in a leadership position at CareCentrix. We are also pretty stoked about the company culture that we've been able to preserve in an entirely remote work environment. Thank you for your leadership and all that you do to make CareCentrix a great place to work!

2.0

Oct 18, 2021

Leadership Turnover

Supervisor - operations/verifications

Recommend

CEO approval

Business Outlook

Pros

Pleasant and great employees on my direct team. Absolutely wonderful and hard working. They are very dedicated and had been with the company a long time which is a testament to the company's past history.

Cons

The hard working employees on my team I thought were undervalued and not rewarded enough at all by the company. They deserved much better! Not that the company was overall negligent in per se. However, pay definitely should have been higher!! They do complex work that should be paid higher instead of minimum wage. The other big issue with the company is the very high turnover in leadership at all levels. Great Supervisors and Managers had been driven out due to negative politics and not be able to effect positive changes due to bureaucracy. A real shame as many of those leaders were some of the most sincere servant leaders I had ever worked with in any company!

CareCentrix Response

4y

Thank you for taking time to provide feedback on your experience working at CareCentrix. We are pleased to read about the great people you had on your team and their dedication to the organization. Our team members play such an important role in our strong culture. We also recognize that we have opportunities to make our organization even better, and continually work with our team members and leaders to incorporate solutions, improvements, and best practices. We do regularly review our Total Rewards package, including our compensation and benefits, to ensure not only that we remain competitive, but above industry benchmarks. Thank you again for your feedback - we will use it to ensure we further exemplify care and support for our team members and the communities we serve.

Viewing 235 - 237 of 617 Reviews

Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

CareCentrix reviews

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Terrible

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Leadership Turnover

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