Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 48 reviews)); "Great Work from home life" ((in 36 reviews)); "Great People and team members" ((in 28 reviews)); "2. Generous PTO" ((in 14 reviews)); "wide team building activities are supported and team members are encouraged to participate." ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 42 reviews)); "poor training however they expect quality work and will write you up for it" ((in 24 reviews)); "Senior leadership lacked the know how and experience" ((in 24 reviews)); "No work life balance if you want to move up within the company" ((in 22 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

2.0

Sep 28, 2021

Agent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The chance to move around and be successful is not likely. This company love to make people turn out to be examples. they are not fair to work for at all.

Cons

You do really get to learn a lot and meet great people at carecentrix.

CareCentrix Response

4y

Thank you for taking the time to leave a review. We are pleased to read that you learned a lot during your time here and met some great people. We are sorry to read that you felt that opportunities for advancement were limited, as we do work hard to promote growth and development and support upward mobility of our team members. We leverage a number of avenues to ensure we are keeping a pulse on employee morale and engagement, including surveys, Town Halls, an open door policy, and our #yourvoicematters mailbox. We appreciate your feedback and will work to drive additional improvements for our team. Thank you again - we wish you success in your future career endeavors.

4.0

Sep 27, 2021

Great benefits

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Friendly co-workers, challenging work, accessable managers

Cons

Could improve on new hire training

CareCentrix Response

4y

Thank you for taking the time to leave a review of CareCentrix! We love our nurses! We're glad to read that your time at CareCentrix included great benefits, friendly teammates, supportive managers and work that was challenging (and hopefully rewarding!). We appreciate your feedback regarding the new hire training and will work with our clinical L&D leads to identify opportunities to improve upon our curriculum. Thank you again and we wish you the best in the next chapter of your career.

1.0

Sep 24, 2021

Horrible!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working from home, that's it!!!

Cons

Everything else is awful, not one good thing!!

CareCentrix Response

4y

Thank you for your feedback. As a current employee, we strongly encourage you to reach out to your manager or HR Business Partner if you are not receiving the support or assistance you need to be successful. We take our team member feedback very seriously and want to create an environment where employees feel supported to learn and grow. We can better address your concerns if you share specific feedback directly with your manager or the HR team. We hope to hear from you soon.

Viewing 244 - 246 of 617 Reviews

Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

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Great benefits

Horrible!!!

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