Is CareFirst BlueCross BlueShield a good company to work for?

CareFirst BlueCross BlueShield has an overall rating of 3.8 out of 5, based on over 1,028 reviews left anonymously by employees. This rating has been stable over the past 12 months. 66% of employees would recommend working at CareFirst BlueCross BlueShield to a friend and 64% have a positive outlook for the business. The best reviews about CareFirst BlueCross BlueShield have been left by employees working as Intern , Business Analyst and Director .

Does CareFirst BlueCross BlueShield pay their employees well?

According to anonymously submitted Glassdoor reviews, CareFirst BlueCross BlueShield employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CareFirst BlueCross BlueShield. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareFirst BlueCross BlueShield?

66% of CareFirst BlueCross BlueShield employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareFirst BlueCross BlueShield 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at CareFirst BlueCross BlueShield?

Intern (25) , Business Analyst (24) , Manager (24) , Director (20) , Customer Service Representative (19) , Software Engineer (17) , Project Manager (14) , Analyst (13) , Supervisor (10) , Account Manager (7) , Program Manager (7) , Underwriter (6) , Associate (5) , Consultant (5) , Customer Advocate (5)

What are the pros of working at CareFirst BlueCross BlueShield according to real employee reviews?

"Great benefits and match for retirement" ((in 181 reviews)); "Great people and mission." ((in 50 reviews)); "a good work life balance" ((in 45 reviews)); "Great culture however and work" ((in 30 reviews)); "Work from home is allowed during this post" ((in 29 reviews))

What are the cons of working at CareFirst BlueCross BlueShield according to real employee reviews?

"low pay and not willing to promote existing employees but would rather give more to outside employees" ((in 41 reviews)); "poor management; it's like they are tenured" ((in 40 reviews)); "Poor culture and leadership is not truthful." ((in 25 reviews)); "If you're lucky enough to work for a good manager I hope it lasts." ((in 20 reviews)); "Upper Management has been in place too long" ((in 12 reviews))

What are employees saying about CareFirst BlueCross BlueShield layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareFirst BlueCross BlueShield layoffs and their outlook for job security at CareFirst BlueCross BlueShield in 2026.

What are the top reviewed CareFirst BlueCross BlueShield locations?

Owings Mills , Baltimore , Washington , Reston , Charleston , Columbia , Owings , Cumberland , Canton , Fairfax , Maryland City , Chicago , Herndon , Kansas City , Charlotte , Dallas , Pikesville , Rockville , Newark , Charlottesville , Phoenix , Tulsa , Jacksonville , Winston-Salem , McLean , San Antonio , Crown Point , Cleveland , Los Angeles , Baton Rouge

CareFirst BlueCross BlueShield reviews

3.8

66% would recommend to a friend

(880 total reviews)

Ja’Ron Bridges

89% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareFirst BlueCross BlueShield has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareFirst BlueCross BlueShield employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

880 reviews

5.0

Mar 18, 2021

Incredible place to work!

Analyst

Recommend

CEO approval

Business Outlook

Pros

Great work-life balance, fantastic culture, open communication from leadership.

Cons

Can't think of any cons!

4.0

Mar 13, 2021

What's important to you?

Associate

Recommend

CEO approval

Business Outlook

Pros

I've been with CareFirst for over 10 years. In that 10 years, I have witnessed HUGE transformation. The current CEO has spearheaded a lot of efforts to create a better work environment for CareFirst employees. There are some great things that have been implemented under his leadership. CareFirst expanded benefits and has a great work/life balance now. However, with that change comes a lot of uncertainty, and just as with any company, there are pockets of the organization with great leadership, mediocre leadership and poor leadership. There are teams that were eliminated and some that were added. Overall, I think the company is headed in the right direction. The COVID response has been fantastic and 55% of the workforce is expected to remain remote full-time.

Cons

CareFirst is a not-for-profit and does not pay as well as other companies in the area. Additionally, internal promotions are not equitable and do not pay market rate. The reason I am currently looking to leave my current role is because I can easily make 20-30k more in the same role at a different company. External hires are given a leg up, as they need to meet market rate in order to bring the talent in. Once you are in, unless you make the right connections, your career will stall.

4.0

Mar 11, 2021

good company and training

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good company and training. cafe in building. modern office and a shuttle to subway station.

Cons

Too strict of a late or absent policy during training especially as a parent

Viewing 442 - 444 of 880 Reviews

Jobs at CareFirst BlueCross BlueShield

Claims Adjuster I (Remote)

Test Analyst (Remote)

Business Analyst (Remote)

Business Analyst (Remote)

Business Analyst (Remote)