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      CareFirst BlueCross BlueShield

      Engaged Employer

      CareFirst BlueCross BlueShield reviews

      3.8

      67% would recommend to a friend

      (880 total reviews)

      Ja’Ron Bridges

      85% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      CareFirst BlueCross BlueShield has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareFirst BlueCross BlueShield employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      880 reviews
      5.0
      Jul 27, 2017

      Supervisor (Technical and Operations Support)

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, work-life balance (in most divisions), commitment to community giving, focus on ethics, high investment in training new managers and paying for certifications, option to work from home (some divisions), caring colleagues

      Cons

      Promotion pathways are not clear and its can be difficult to progress within a role or move positions internally; some divisions appear to value tenure over merit

      2.0
      Jul 27, 2017

      6 months in

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Knowledgeable, professional and very friendly employees who will drop what they're doing to help you.

      Cons

      Top heavy company. Management is misguided and contradictory. They give you all the iPads and iPhones to be able to work from home and say work from home is not allowed (which means they want you to work from home after 5pm). some employees are not required to play by the rules.

      1.0
      Jul 24, 2017

      Case Management

      Rn case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are great. You receive your vacation time up front at the beginning of the year. Some positions are work from home.

      Cons

      They call you a Case Manager but what you really are, is a telemarketer for the vendors of Carefirst. They put intense pressure on their case managers who work under productivity to push their services for which there is a charge to the employer of the customer that could cost upwards of $ 5000.00 for Best Doctors, their second opinion to their members who have the cost share waiver. You work from home but it's not worth it. Highly stressed environment. I'm sure that other departments are better because there are people who have been there for years. Stay away from Case Management, it's a revolving door and Chet Burrell needs to know because his vision can truly work but he have untrustworthy people working for him (Management), who isn't telling him the truth.

      Viewing 655 - 657 of 880 Reviews
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      ReviewsCareFirst BlueCross BlueShield reviews

      Glassdoor has 1,028 CareFirst BlueCross BlueShield reviews submitted anonymously by CareFirst BlueCross BlueShield employees. Read employee reviews and ratings on Glassdoor to decide if CareFirst BlueCross BlueShield is right for you.