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      CareFirst BlueCross BlueShield

      Engaged Employer

      CareFirst BlueCross BlueShield reviews

      3.8

      67% would recommend to a friend

      (878 total reviews)

      Ja’Ron Bridges

      85% approve of CEO

      66% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.7

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Senior management

      CareFirst BlueCross BlueShield has an employee rating of 3.8 out of 5 stars, based on 878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareFirst BlueCross BlueShield employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      878 reviews
      4.0
      Sep 12, 2008

      If not in check, CareFirst can care less.

      Director of service and claims business support
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can make a difference in improving the healthcare delivery system. You can really improve the quality of care that your subscribers get. There are some excellent, incredibly dedicated and bright people at CareFirst.

      Cons

      They chew you up and spit you out. Upper management does not walk the talk. They want change, but won't invest or make the leadership commitment to do so. The politics get in the way of doing what is right for the customer. Still a lot of in fighting as the result of the DC merger. Every time you go to a doctor for a personal visit, be prepared for the front office to roll their eyes when they hear you work for BC/BS.

      3.0
      Aug 19, 2008

      Be Flexible

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are great opportunities to learn new skills. If flexible and a go-getter, there are always great opportunities to get promoted. The company has typically done a great job in training employees on new skill sets. The company is going though a lot of change so new employees must be willing to cope with constant change and rework. If looking for a position in Owings Mills, a candidate would be more successful than at any other location. The overall benefits at CareFirst are excellent but the pay lags overall which means that highly skilled positions can freqently not be filled.

      Cons

      CareFirst is very bureaucratic and it can be a very frustrating environment especially for new employees. A lot of things get done despite the chaotic management approach and the constant change in direction. Executive management tends to be unfocused. They do not see things through when the process gets painful so buy in to new strategies are not accepted without a high degree of cynicism. Divisions are not collaborative and tend to work against each other. The DC and MD plans merged 10 year years ago but there is still a predominant us vs them attitude which can be a hindrance. Think twice about accepting a key position in DC since the company has been very ineffective in bringing together all the regional offices effectively.

      Viewing 877 - 878 of 878 Reviews
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      ReviewsCareFirst BlueCross BlueShield reviews

      Glassdoor has 1,026 CareFirst BlueCross BlueShield reviews submitted anonymously by CareFirst BlueCross BlueShield employees. Read employee reviews and ratings on Glassdoor to decide if CareFirst BlueCross BlueShield is right for you.