Caribou Coffee reviews

3.4

57% would recommend to a friend

(1,794 total reviews)
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Scott Kennedy

40% approve of CEO

33% positive business outlook

Caribou Coffee has an employee rating of 3.4 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Jan 9, 2026

It’s okay

Recommend
CEO approval
Business Outlook

Pros

Great customers and free coffee

Cons

Low pay and unstable hours

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Caribou Coffee Response
6mo
Thanks for taking the time to share your experience. We’re glad to hear your time with us has been positive — it reinforces our commitment to building a workplace where people feel valued, supported, and inspired to grow.
2.0
Jan 9, 2026

Meh

Recommend
CEO approval
Business Outlook

Pros

Fun coworkers, good tips sometimes.

Cons

Bad management, low pay, overworked.

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Caribou Coffee Response
6mo
Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. We take input like this seriously and will continue working to improve the experience for all members of our team.
3.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay People I worked with Tips Free drink Discounts

Cons

Hard to clean Got busy at times Management

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Caribou Coffee Response
6mo
Thanks for the kind words — we’re glad to hear your experience reflects our commitment to creating a supportive and rewarding workplace.
Viewing 37 - 39 of 1,794 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.