Caribou Coffee reviews

3.4

57% would recommend to a friend

(1,794 total reviews)
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Scott Kennedy

40% approve of CEO

33% positive business outlook

Caribou Coffee has an employee rating of 3.4 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Mar 7, 2010
Recommend
CEO approval
Business Outlook

Pros

The company has a great product that it is easy to believe in. Overall, the company is supportive of its employees and provides a fair amount of opportunity for advancement.

Cons

Like many companies, they are so focused on cutting costs out of the business, they end up cutting back too far and leaving their stores understaffed, expecting the lowest paid employees in the organization to take up the slack.

5.0
Feb 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Desire for flexible scheduling, love of coffee, decent pay for its class. Things are always changing, which can be good or bad.

Cons

Lots of on-your-feetness, rude and entitled customers, and the fact that things are always changing, as mentioned above (although I like it.)

5.0
Jan 26, 2010
Recommend
CEO approval
Business Outlook

Pros

The people you work with and for are phenomenal, and full of character. A relaxed atmosphere where if you just do your best you will be very happy. A place I am proud to say I work for, and even more happy to recommend it to even my closest friends. I spend a good portion of my day thanking people for what they do for our guests and for me. Caribou Coffee stores are warm and inviting, an open place that makes you happy to work there.

Cons

As a DM there has recently been a lot of turnover, but it is truly because we are constantly looking for the right people to help move our company even further. Compensation is ok for Team Member and Supervisors, but DM pay is at the lower end of comparable companies.

Viewing 1777 - 1779 of 1,794 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.