Carriage Services reviews

3.0

41% would recommend to a friend

(135 total reviews)
avatar

Carlos R. Quezada

41% approve of CEO

43% positive business outlook

Carriage Services has an employee rating of 3.0 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Carriage Services employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

135 reviews
1.0
Jul 9, 2015

Can't recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decentralized management model is great if the local manager is competent and experienced.

Cons

Excessive focus on financial metrics

1.0
Mar 16, 2015
Recommend
CEO approval
Business Outlook

Pros

the people were somewhat nice. but nice dont pay the bills

Cons

the Pay was terrible. I had to stay in my parent's house .. couldnt move out..

1.0
Mar 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Crematory on site of funeral home.

Cons

Pay is hourly against commission which is okay if you can make commission. Commissions on pre-need cremations are FAR below industry standards and with the cremation rate at or above 80%, it's EXTREMELY difficult to break even on the hourly vs. commission. Company does not seek out new business by advertising, (except for the once a week ad in the Hometown News) mail outs, seminars, etc. You are basically on your own when it comes to finding business, with the exception of the occasional walk-in or true at-need family. "Management" leaves MUCH to be desired, are not friendly or personable and are usually too busy to address issues. Funeral directors show little if any compassion unless they personally know the family they are assisting. Basic cremation families are not treated the same as families who choose burial. It's almost as if the funeral director is there simply to get the family in and out as soon as possible. Pretty sad when they should be there to help and DIRECT. Training is relatively non-existent. Counselors rarely stay more than a few months as the current sales manager is full of himself and will take sales that are not rightfully his.

Viewing 121 - 123 of 135 Reviews

Glassdoor has 137 Carriage Services reviews submitted anonymously by Carriage Services employees. Read employee reviews and ratings on Glassdoor to decide if Carriage Services is right for you.