Celebrity Cruises reviews

3.7

73% would recommend to a friend

(400 total reviews)

Michael Bayley

80% approve of CEO

61% positive business outlook

Celebrity Cruises has an employee rating of 3.7 out of 5 stars, based on 400 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Celebrity Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

400 reviews
5.0
Feb 28, 2018

A great opportunity!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing environment, very sociable people, GREAT management, and definitely somewhere you can work for a long time.

Cons

The next step to move up within the company, and how to do that isn't clear.

4.0
Feb 13, 2018

Positive environment and decent pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to sell vacations, so it is a fun product to talk to people about. Management treats employees well with a "people first" culture.

Cons

Although a great platform for learning and initial development, there is not much long-term career opportunities once in sales.

2.0
Nov 17, 2017

Perhaps I missed something

Recommend
CEO approval
Business Outlook

Pros

- benefits are great -salary is ok

Cons

I am going to start with where I am now. I own a few small businesses and would not change trade them for the world. I love going to work. That begin said, I worked at RCCL/Celebrity for 2 years. The first 9 months no complaints, I was given an overall great review by management won an award on the sales annual cruise. At my first review I was given an Excellent rating and in comparing notes with other team members received a higher annual raise. About 2 weeks after that review I was marched in an office and told that I was being given an HR warning. I knew what this meant I messed up somewhere big, when pushed for specifics I was given a few emails in which I had grammatical errors (not my strong suit, if you can tell). I was to be put on a 3-month probation. To say this scared me was an understatement. After that, I wrote very few emails, I had to walk into people’s office to ask them simple questions but that is CYA. Clearly, I felt I had done something and was in the wrong job but if I stick it out for 3-5 months I can switch departments. 3 Months go by, nothing major, I was marched into an office told that I had improved but needed an additional 3 months of probation to prove that I am okay. At this point, I still had not met with anyone from HR and to say I was angry was an understatement just with the director of my department. I was looking at the HR portal for the last few weeks to see what jobs I could possibly switch into. 57 days later my last probation was about expire, I met with HR for the first time during this whole experience, I was marched into an office and told I was let go. I had finally messed up on an email or something, I did not even ask. Furthermore at 3pm I was told my benefits would expire at midnight the next day. I feel I was treated poorly by Celebrity. I have emails to back up everything I said. Also, the people who were being pushed to management had somehow gotten wind of situation and made jokes to me and other team mates like hope you don’t make a mistake. To this day, I still have no idea what I did. I only write this because I recently visited Miami and I just felt anger, I hoped by telling my story others may not be made to suffer in the future.

Viewing 286 - 288 of 400 Reviews

Glassdoor has 781 Celebrity Cruises reviews submitted anonymously by Celebrity Cruises employees. Read employee reviews and ratings on Glassdoor to decide if Celebrity Cruises is right for you.