Cellular Sales reviews

3.6

67% would recommend to a friend

(3,795 total reviews)
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Dane Scism

76% approve of CEO

61% positive business outlook

Cellular Sales has an employee rating of 3.6 out of 5 stars, based on 3,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cellular Sales employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
5.0
Jan 6, 2015
Recommend
CEO approval
Business Outlook

Pros

In the Eight years I've been with Cellular Sales my opinion is that Everything in every aspect is a positive about cellular sales. The management is supportive and is always willing to listen to suggestions or if there is just something you feel should have been mentioned. The commissions are uncapped so you have the ability to choose what your income is unlike so many companies you can earn what you're worth. The on going training and development/support is also top notch. The flexibility of scheduling allows you to maintain the quality of life needed to keep a great balance of work and family life. I have worked in many different regions of the company and have enjoyed my career here. I highly encourage anyone that is looking for a career change to apply..

Cons

I thought about this one for a while, the only con would be that I didn't apply the first time I met a recruiter.

5.0
Jan 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Great money ($13k/month on a good month, $6k/month on a bad month). Full benefits, flexible hours, great co-workers, recognition for excellent performance, high-end managers are very hands-on, very little mico-managing and a lot of freedom.

Cons

Bit more travel than I prefer sometimes, but it's really no big deal. Worth the money.

2.0
Jan 5, 2015

Legit, but all uphill running.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are success stories on every team. People to respect and emulate. They also do represent a pretty remarkable percentage of the market share. Their locations are smart and, for the most part, very professional looking.

Cons

They are not honest with you during the interview process. Things like, "you can set your own schedule", and "anyone with a heartbeat can make $50k/yr". Typically you are interviewed and hired by a person that is monetarily incentivised to add team members. And that would be fine if there were some oversight. But often, the devil is in the details. And the fine print on the whole deal is significant. You create your own company and then become a 1099 contractor. Then you participate in a tiered requisite schedule of cellular products, but you as the owner carry the burden of customer recourse. As in, if they return it, it goes on to your account. And not at the sales price. But a the non-contract product price. Phones that you sell in a 2 year contract for $100 may be worth $500. It if is returned, you pay the $500 if you cant resell it in a relatively short period of time. And the tiers often include peripheral or new product requirements, like a minimum number of mobile hotspot sales just to get into the next tier. They often seem put there because they are either new or not performing in the marketplace. Typically, they are hard to sell, and or get returned on a frequent basis. They also adopted a roster draft approach to scheduling. This rewarded top earners with dibs on stores, days, and hours of their choice. Seemed to be exciting at its inception. But as new employees, most of us suffered the "self-fulfilling prophecy" of bad stores on bad days creating a closed loop cycle of bottom of the draft selections. Sounds whiney, but you must understand that some of these stores may average as few as 2 customers in a store during a full shift, while others see 60+. So choose your hours at the bottom of the roster, and you will be forced to make chicken salad out of chicken caca just to avoid choosing from the bottom again.

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Cellular Sales Response
11y
Thank you for your review. We always appreciate the feedback from former sales representatives. Unfortunately, the information shared here is no longer relevant. Cellular Sales has not contracted with business owners since 2012. We now have team members/employees that have access to benefits such as healthcare, life insurance, disability coverage and 401K options while still earning the highest commissions in wireless. (Our average sales reps made over $47,000 after Verizon chargebacks in 2014.) Thank you again for your comments.
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