Cellular Sales reviews

3.6

67% would recommend to a friend

(3,795 total reviews)
avatar

Dane Scism

76% approve of CEO

61% positive business outlook

Cellular Sales has an employee rating of 3.6 out of 5 stars, based on 3,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cellular Sales employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Nov 12, 2014

Cellular Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company is a sales job not a clerk job and that is what I was told 4 yrs ago and have enjoyed working here. The uncapped commission is what I like the most. If you put the work in you can make great money. The people that do not work out are clerks. If your a sales rep you can make great money if you put in the work

Cons

Taking time off for a vacation can be tough, if you take a week off for a vacation there is no vacation pay but I was told that from the beginning so you just have to plan right.

1.0
Nov 6, 2014
Recommend
CEO approval
Business Outlook

Pros

They built a new building which is nice.

Cons

Have angry customers call you all day No raises for 3-4 years and it's done across the entire call center Supervisors are pretentious and unwilling to help when needed, pass the buck system Equipment was out-of-date, old Dell computers and the data systems they used were terrible

2.0
Nov 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Generally, I got along with everyone that I worked with at Csoki -- unfortunately, that's really the only "pro" I can think of for this job.

Cons

Their company values are skewed, at best. The employees who are scamming customers and getting away with it are rewarded, while those who work hard and are honest about the products with the customers are scolded for not hitting sales goals. The concept of "deacts" are outrageous - it was a constant struggle between selling a phone to make a dollar, or not selling a phone because of a deact risk (and the amount of money that would disappear from my paycheck because of it). We never had a set schedule - it would be set for one month at a time, and then change completely for the next month. This was probably the least of my problems - the worst part was driving over an hour to work a shift at a store, when I had a store within twenty minutes of my home. We were constantly switching between stores, which also made it difficult to build a steady customer base. The commission structure pitted me against my conscience every day. The cheaper (worse) a phone was, the more money you made on it. You could sell a cheap phone for a lot of money and really take advantage of the customer -- but in doing that, you run the risk of the customer finding out they were cheated. If you sold a halfway decent phone, the commission was often next to nothing, especially when split between your coworkers on shift. I'm sure that I could continue to list all the reasons why I disagree with csoki's values at its core. But in short, if you are an excellent persuader, content being dishonest with most of your customers about the quality of the device you are selling, and willing to work a ridiculous amount of hours to make a living wage, then, yes, this job is for you.

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Glassdoor has 3,882 Cellular Sales reviews submitted anonymously by Cellular Sales employees. Read employee reviews and ratings on Glassdoor to decide if Cellular Sales is right for you.