Cellular Sales reviews

3.6

68% would recommend to a friend

(3,794 total reviews)
avatar

Dane Scism

76% approve of CEO

62% positive business outlook

Cellular Sales has an employee rating of 3.6 out of 5 stars, based on 3,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cellular Sales employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Aug 28, 2014
Recommend
CEO approval
Business Outlook

Pros

The best part of this job was the ability to work unsupervised, for the most part. The stores were new and clean, and appealing to customers.

Cons

In order to earn a reasonable amount of commission, it was necessary to overcharge the customer and to sell them cheap accessories which were marked up to premium prices. This led to complaints, returns, and ill will toward the sales force. Customer sentiments were then redirected to the sales force as their problem. There was an unusually low amount of customers walking in to the store.

1.0
Aug 20, 2014

dysfunctional nonprofessional work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

no limit to income from commissions , and work almost when you want with a draft like schedule

Cons

commission sharing with not enough traffic to share.. back office is dysfunctional .. delay in response to anything

2.0
Aug 20, 2014
Recommend
CEO approval
Business Outlook

Pros

No denying there is money to be made here. The hours are long but the facilities are in good condition. Supervision is profit driven as it should be.

Cons

Training is misdirected because point of sale devices are easily confused with franchisee Cellular Sales and parent company franchisor Verizon. This allows more experienced sales personal to prey on newer employees and dupe customers.

Viewing 3496 - 3498 of 3,794 Reviews

Glassdoor has 3,881 Cellular Sales reviews submitted anonymously by Cellular Sales employees. Read employee reviews and ratings on Glassdoor to decide if Cellular Sales is right for you.