Cellular Sales reviews

3.6

67% would recommend to a friend

(1,863 total reviews)
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Dane Scism

76% approve of CEO

61% positive business outlook

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2K reviews

Reviews about "Compensation"

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5.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

They boast a high ceiling, and there are reps who can make mid-six figures. Work schedule can be very flexible for life's ups and downs.

Cons

As a commission-only job in a customer-service based industry there are days you'll work all day and make $0. There's no in-store management and operations and standards seem to vary in every location. Some situations the employee has to call into their partner support team which is nearly exclusively overseas, and every call can easily eat up 45 minutes or more for a seeminly simple issue.

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Cellular Sales Response
9mo
Thank you for taking the time to leave a review. We appreciate you sharing your feedback. It’s teammates like you who help our culture thrive. Thank you again for being a part of our team!
1.0
Oct 2, 2025

Your just a number

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, you get paid commission only

Cons

Confusing every month changing complicated commission structure. Being called constantly just a number There are 0 opportunities for growth. Except positions that don't pay you extra. They want you full time but typically work 4 shifts which can be about 24 hours. They make you go to meetings that do not pay you which could be an email. If something gets stolen from the store or if you make simple mistake or client doesn't want to pay the bill after saying he wanted to pay $30 you have to pay for the error or the stolen product(at retail price)

2.0
Sep 25, 2025

CHARGEBACKS

Recommend
CEO approval
Business Outlook

Pros

A lot of down time inbetween customers

Cons

Stuff gets randomly charged back for no reason due to system errors. Also, a lot of shady chargeback policies in general. You can have one amazing month where you make 10k and then the following months you will get big chargebacks for the next 6 months, which directly affect your commission.

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Cellular Sales Response
9mo
Thank you for taking the time to share your experience with us. We learn from everyone who walks through our doors and appreciate your time with us.
Viewing 58 - 60 of 1,863 Reviews

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