Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,603 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 30% of employees would recommend working at Cengage to a friend and 23% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Cengage?

30% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 315 reviews)); "Good benefits and easy onboarding" ((in 197 reviews)); "Work life balance is great" ((in 119 reviews)); "Colleagues are great and genuinely care." ((in 84 reviews)); "Great team to work with." ((in 63 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 115 reviews)); "poor management of employees" ((in 111 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 77 reviews)); "Upper management is always reorganizing." ((in 70 reviews)); "Unfortunately salary is low and needs improvement" ((in 65 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

2.8

30% would recommend to a friend

(2,405 total reviews)

Michael Hansen

38% approve of CEO

23% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,405 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Cengage has an employee rating of 2.8 out of 5 stars, based on 2,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Feb 6, 2025

Decent IME

Software development engineer in test (sdet)

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, benefits package, engaging projects

Cons

Laid off in favor of off shore

3.0

Feb 5, 2025

Decent Enough

Senior buyer/planner

Recommend

CEO approval

Business Outlook

Pros

Remote Flexible and Understanding Management Diverse culture Frequent lay offs

Cons

Low Pay Skewed/Disorganized expectations Minimal room for growth Slow to innovate

5.0

Feb 1, 2025

Cengage is the BEST Employer

Enrollment representative

Recommend

CEO approval

Business Outlook

Pros

Generous benefits and paid time off. Cenage cares about its employees and wants everyone to feel like they belong. They are as transparent as a company can be and they include all departments in quarterly town hall meetings to discuss the health of the company and what is upcoming in the next year

Cons

There are not many cons. Every company has its "cons" I have worked in higher education for over 20 years and there is not much I can complain about at Cengage when I compare them to other higher education companies and institutions I have worked for Cengage is far above the rest and really cares about employees and their satisfaction with Cengage. You just do not find that very often.

Cengage Response

1y

Thank you for taking the time to leave a review about your experience. I am pleased to hear that you enjoy working here and are satisfied with the benefits that we provide. Our employees are a top priority, and we work hard to make sure that everyone feels valued. Our company-wide First Friday conversations, mentoring programs, continued investment in learning and development opportunities and wellness days off are great examples of this. I believe transparency, trust and inclusivity is what differentiates Cengage Group. I appreciate your input, and I encourage you to reach out to me directly with any suggestions on how we can continue to improve. Best, Michael Hansen, CEO

Viewing 172 - 174 of 2,405 Reviews

Jobs at Cengage

Enrollment Representative (Remote Opportunity)

Customer Success Consultant (Remote)

General Labor, 10:00am to 6:30pm (Regular Full-Time)

Client Success Manager (Remote)

Social Media Marketing Manager (Remote)

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Decent IME

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